Mountain View, California
Not resolved
4.0
Details
1 comment

There are specific date windows within which you must enroll in order to get the discount (currently before March 24th). The first time I enrolled in auto refill, I didn't get the discount either, then I canceled and re-enrolled within one of the date windows and am now getting the discount.

It actually saves you about $1.00/month over paying sales tax on the refill card at the store.

Personally, I think the whole date windows thing is a crock to get around giving you the discount. If your going to offer the discount, just offer it all the time and stop playing games.

Reason of review: Not as described/ advertised.

Preferred solution: Deliver product or service ordered.

Straight Talk Wireless Pros: Unlimited plan, Price.

Straight Talk Wireless Cons: Misleading diiscount promises.

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MariaST
#969800

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.