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I am straight talk user for more than an year. I bought Samsung s4 from straight talk and it’s not working. I send the phone to straight talk for replacement on Nov 25, 2015.

I was told that I will be getting my phone in 3-5 days.

I dint get the phone even after 15 days. I am calling and chatting with customer care from past 2 weeks.

One day I will be told that the phone is shipped

Other day I will be told that the phone is out of stock and will receive in 3-5 days.

Product or Service Mentioned: Straight Talk Wireless Replacement.

Reason of review: Poor customer service.

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Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to

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