New Matamoras, Ohio
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1.1
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I have been wit straight talk for about two years now and I'm having terrible customer service and phone service I call they hang up and never call back I have my phone records and recordings from every time I called them and they never help I asked to speak with the manager and they never come to the phone my phone is constantly roaming and my roaming settings are turned off they say their services need to be updated every time I call with a problem I'm 7 months pregnant and they constantly stress me out and I do let it be known that I am pregnant and they don't care they don't even show u any respect everyone in the customer services office told me they are supervisors each time I called I am completely done with straight talk Verizon here I come o and let me not forget I asked to fail a complaint and they wouldn't let me

Product or Service Mentioned: Straight Talk Wireless Phone Service.

Reason of review: Bad quality.

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MariaST
#1360132

Hi. Im Maria from Straight Talk Wireless.

Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolution with that issue. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

Well be looking forward to work with you. Thank you.

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