New Reviewer
2 comments
2.0

I had problems w/phone. Straight talk troubleshot for over 3 day period.

Finally promised me a new phone. I sent my phone back with their shipping label and they promised to send me a new phone.

Never got a phone. Now they can't find the ticket number er number or tracking # n

User's recommendation: Do not get a phone from them, just because its cheap their service is cheap too. So disappointmented.

Monetary Loss: $55.

Preferred solution: Full refund.

Straight Talk Wireless Pros: Cheap, Cost, Affordability.

Straight Talk Wireless Cons: Terrible service, Dishonest company.

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#2038788

Hi, Julie H Uix. This is Maria for Straight Talk Wireless.

We apologize if you did not receive you replacement phone. This is never the way we want you or any of our customers to experience. Allow us to gather some information so we can better assist you with this matter. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the word ORDER to 611611.

#2029842

I am currently having a very similar problem

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