phone service customer service customer card number sim card money plan problem
I honestly don't know where to start . . . My husband and I both have straight talk. For the past couple months my phone has stopped working at least five times and no one from customer service could fix it, so I got a new phone. Both my husband and I got new phones...
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4 comments
Anonymous
#543942

IF I WANT THE VERY WORST IN THIRD WORLD SERVICE, I NEED LOOK NO FURTHER THAN STRAIGHT TALK, THEY SHOULD REVISE THEIR NAME TO"DOUBLE TALK", AND NO I'M DEFINATELY NOT FEELING RICHER, BUT RATHER A WHOLE LOT POORER AS THEY DO ALL THEY CAN TO STALL THE REFUND FOR A DEFECTIVE PHONE AND BARELY USED PHONE CARD TO THE TUNE OF ABOUT $240.00 it was their best phone. I RETURNED THE PHONE AS INSTRUCTED, HAVE PROOF THAT THEY RECEIVED IT, BUT THEY CONTINUE TO DENY THAT THEY EVER RECEIVED IT, WOW!

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Review
#340014 Review #340014 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Update by user Jul 26, 2012

update: after the second sim card did not fix the problem they unregistered the card. I was without a phone for a day and a half while I waited for a sim card to be overnighted.

When it got here my phone worked for 12 hours before they deactived it. I had to call...

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Review
#327015 Review #327015 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
I had been a Straighttalk user for the past couple of years with very little issues with their services until I baught their Android phone. I went on the internet and looked at tethering my Android to my laptop. I had checked out a few websites that had offered a free...
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201 comments
Anonymous
#1734825

Boost Mobile is same price (if you count the cost of HASSLE) and they have an amazing hotspot service that comes with their plans. Makes you wonder how much straighttalk is gouging us.

I mean UNLIMITED HIGH-SPEED DATA... that's exactly what it says yet it is in no sense of the word unlimited. It does say speeds may slow during busy times but that is understandable. CUTTING service because of use of an already purchased product is unbelievable, sad and oh so unprofessional.

Congratulations Straighttalk executives, you officially has THE WORST service that offers "unlimited" data.

You are sad and greedy and hide behind terms of service YOU HAVE TO USE THE INTERNET TO VIEW. I hope you treat your employees better than your customers but for some reason I highly doubt that.

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#326590 Review #326590 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
this all started at the end of june. service was great/perfect before then. #1) I GOT A NEW PHONE AT WALMART, AND THE "WRONG SIM" WAS IN IT, AND I HAD TO WAIT A WEEK TO HAVE A WORKING PHONE SO THEY COULD SEND ME A NEW ONE. #2) I SPEND 10-15 HOURS ON THE PHONE...
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2 comments
Anonymous
#956445

The most valuable thing in life is TIME!

Straight talk doesn't care about your TIME,

Straight talk SUCKS

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#253621 Review #253621 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Promises, promises, promises from Straight Talk CSR's:. It has been 3 months and I still have not received a refund for a phone sent to the wrong address and then returned to the company.. I have about 20 hours invested in e mails sent to the company, and at least...
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16 comments
Anonymous
#1355355

They charged my card twice and every time I call to get a refund they put me on hold for 30 minutes and hang up.

Then one person answered the phone told me they were getting me my refund but but me back on hold for a hour

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#245485 Review #245485 is a subjective opinion of poster.
Straight talk turned my phone off because they said I had called hotline numbers which is not true. I have been with this company for over a year and practically the whole time I have had trouble with them. I thought they would be easier and more in line with my budget...
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10 comments
Anonymous
#1428412

after getting into an argument with one of the representatives she shut my phone off after I've had it for 3 years and said that route was reported stolen when she knows it wasn't you so do I cuz I've had this phone for over 3 years she just did it to be spiteful and no one there will help me to get it turned back on

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#242979 Review #242979 is a subjective opinion of poster.
Loss
$150
Me and Straight Talk/NET 10 and why I cannot call.... On Monday, March 15, I went to Wal-Mart and purchased the ST phone, a LG290C for $79.99. While at Wal-Mart I also purchased a ST service card, one that would give me unlimited phone service for 45.00. I returned...
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3 comments
Anonymous
#174153

i bought a st phone for 99.98 and a 45$ plan and like within a hr of me getting home i had it working just fine and my dad had that phone and that plan and it worked just fine for him too

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#175145 Review #175145 is a subjective opinion of poster.