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They are not offering any services to areas hit by Hurricane Florence like other phone carriers are offering. That’s just sad and greedy.
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi ToweringAnteater. This is Maria from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your conven...

Anonymous
TC

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

I have a home device that I paid almost $86 I have had this home straight talk for about 2 yrs 3 months after having this device 3 monthes it started giving me problems it is constantly dropping calls n sometimes I can't even call out I have called over 10 times n I...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.5
#906484
I bought this pre-paid for my grandson who needs a phone asap for his Knott's Berry Farm trip tomorrow and I can't activate it. Im having the worst time I am so frustrated I wish I didn't waste my money on it. Do yourself a favor and don't buy one of these phones. Im...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. To better assist you in resolving your issue, please send us an email with your account information to ST.CorpResolutionTeam@straigh...

I didn't like
  • Service
  • New potential customer experience
#893618
I order a new phone i payed for it well i gave the guy who took order my address more than 5 times well he didnt give fedx my apt number so i cant get my phone inless i travel 100 miles to fedx office to pick it up i called straight talk and the lady i talk to refused...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

DATA SHORTINGMain gripe with their 5gb data plan, you pay for 5 but you actually only get 4 gb when it slows down to 2g. Can verify using ST's data usage app and comparing against actual usage using My Data Manager app and built in Samsung Data Usage.
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.0
#854128
My son's telephone 573/ 431-4946 has been teethered to several other phones. computers...they have been sharing nude pictures that disappear.. I know this is supposed to be illegal...He gas a password in his phone..so I cant access. can u Please help me Stop this it...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Why pay an extra 10 bucks to get slower service? It was faster with 45 .
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

#841970
I've had some of the worst scenarios with customer service with Straight Talk, even when being sent to their "hot line" and talking to "managers". I started having trouble with my phone and and couldn't get data and online. I called customer service and they gave me...
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Anonymous
Anonymous

You are absolutely right, ridiculously awful customer service. They sell you defective equipment and then expect you to go without phone service for weeks while you mail them ...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I received a hand-me-down phone recently, an ANDROID, from a friend who decided to switch product & services (from STRAIGHT TALK to a different service using an iPhone). First of all, I went to Wal-Mart to activate with STRAIGHT TALK. Wal-mart said that I needed to...
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1.0
Joshua Tree, California
I didn't like
  • Billing practice
  • New potential customer experience
#831841

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

Latest Question

Straight Talk Wireless Questions
I had Straight Talk for years and was disappointed with the service. if you call they will use American names if the service is horrible, but if you lie and say you would like to tell their supervisor as well you will hear their real names. If female repetitive answers...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...