Straight Talk Wireless Cell Phone Service Review

I bought a iphone5c and it doesn't say which towers it runs off I call them the get rude and say most there phones run on Att towers which sucks because I'm always loosing signial why ain't all their iPhones ran on Verizon like the iPhone 4 was
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Review
#674243 Review #674243 is a subjective opinion of poster.
Reason of review
Bad quality
My phone died and would not charge after 4 months. They push you to prepay your minutes so I paid to the end of the year. Not only would Straight Talk not back the phone, neither would Samsung because it was a trak phone, (and I paid about $400. for it) but Walmart did...
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1 comment
MariaST
#779171

Hi, Maria here with Straight Talk Wireless. Allow us to check your account. Please send us an email at ST.CorpResolutionTeam@straighttalk.com or you can chat with us live @ http://bit.ly/16DrgbW.

Review
#472619 Review #472619 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Loss
$800
Tags
  • WORSE CARRIER

Read the other Complaints and was able to Resolve my Complaint I Submitted Earlier Thank You Very Mu | Straight Talk Wireless review from Fresno, California

FOR ALL OF YOU PEOPLE WHOM ARE HAVING THE SAME PROBLEMS IN ONE WAY OR ANOTHER WITH THE STRAIGHT TALK WELL LET ME PASS THIS HELP ALONG AS I RECEIVED IT FROM THE OTHER SUBMITTED COMPLAINTS!! I CAME TO REALIZE THAT THE STRAIGHT TALK CORPORATION IS NOT AT ALL LIKE THEIR CUSTOMER SERVICE? THE EMPLOYEES AT THE STRAIGHT TALK CUSTOMER DO NOT PUT ALL INTO HELPING THE PUBLIC, I NOTICED THAT THEY ONLY DO WHAT THEY HALF TO UNLESS TOLD TO HELP YOU FURTHER. IN MY COMPLAINT I TOLD ALL OF YOU HOW ABOUT FIVE TIMES THE CUSTOMER SERVICE TOLD ME NOTHING I DIDN'T ALREADY KNOW, AND IT WAS WRITTEN INFRONT OF THEIR FACES ON THE DOCUMENTATION IN THEIR COMPUTER THEY GET YOUR FILE INFORMATION FROM! TRUST ME EVERYTHING IS WRITTEN WORD FOR WORD IN THAT COMPUTER SYSTEM THEY OPERATE WHEN HELPING AND I MEAN EVERYTHING. THATS ALL THE WAY TO WHOM EVEN HELP YOU EACH TIME YOU CALL THEM TOO. SO WHEN ANY BUSINESS SAYS THEY DO NOT KNOW WHO HELPED YOU THE LAST TIME THEY ARE LIEING TO YOU BELIEVE ME BELIEVE YOU. EVERYTHING IS DOWN. HOW DO I KNOW THIS BECAUSE I WAS TOLD BY THE CORPORATE OFFICE MORELESS. BECAUSE WHEN I EXPLAINED EVERYTHING A VERY NICE WOMAN BY THE NAME OF RACHEL HELPED ME AND SHE TOLD ME IN A MATTER OF FIVE MINUTES OR LESS WHAT WAS WRITTEN DOWN IN MY ORDER WITH STRAIGHT TALK AND THE CUSTOMER SERVICE THAT TOOK MY ORDER DID WRITE UP AN ORDER BUT WROTE IT UP WRONG AND THAT IS WHY NO ONE WOULD HELP ME WHEN I WOULD CALL AND TELL THEM WHAT MY ORDER WAS AND ON THEIR COMPUTER IT WAS WRITTEN IN A DIFFERENT WAY THAT DID NOT EVEN MATCH WHAT I WAS TALKING TO THE CUSTOMER SERVICE ABOUT ALL FIVE TIMES I HAD CALLED. WHEN I STARTED READING THE COMPLAINTS THAT OTHER PEOPLE HAD SUBMITTED THE COMPLAINTS WERE JUST LIKE MINE ALL THE WAY DOWN TO NO TRACKING NUMBER WAS ABLE TO BE FOUND? BUT I CAME ACROSS ONE WOMEN COMPLAINT AND WHAT WAS DONE ABOUT SO I AM GOING TO PASS THE SAME INFORMATION FOR OTHERS TO USE FOR HELP WHEN STRAIGHT TALKS CUSTOMER SERVICE WON'T? FOR FAST HELP FROM STRAIGHT TALK CALL THE CORPORATE OFFICE AND ASK TO SPEAK WITH KAREN OR RACHEL, BOTH OF THESE WOMEN WORK AT THE CORPORATE MAIN OFFICE AND THEIR PHONE NUMBER IS: (800-876-5753 EXT#6175)OR (305-715-6500 EXT#6175) ALSO THEIR (FAX#305-715-6737) GOOD LUCK WITH ALL OF YOUR COMPLAINTS YOU ALL ARE SUMITTING AND GOD BLESS YOU ALL.
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2 comments
Anonymous
#629396

It should matter when they are paying their money to company just as sure that you are doinf the same, companies can really get the consumers really,

y "Pissed off", that's the reason it is called "Pissed Consumer", so just shut.the *** up and go do something worthwhile. People like you really make my *** itch.

You must. work for some bullshittin *** cell phone company, helping them rip people the *** off.

Anonymous
#629582

Oh give it up, you lying hypocrite. You, of all people, lecturing someone on etiquette?

Really? This is pissedconsumer.com. People come here to vent. If you don't like it, go find another job where you are expected to lecture people - you know, like a prison guard or something.

Your entire purpose is to try and make the people who post to pissedconsumer look bad, but jack, you are the one coming off as a liar.

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Review
#393459 Review #393459 is a subjective opinion of poster.
I bought a straight phone android dynamic and three days later had to call straight talk to have the wireless phone shipped to straight talk and straight talk was going to send me a new phone that was the 4th for March 2013? On the 9th of March I called straight talk...
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1 comment
Michal
#627567

that company needs to refund our money and they need to be shut down

Review
#393383 Review #393383 is a subjective opinion of poster.
Service
Straight Talk Wireless Shipping Service
Loss
$127

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Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
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