State: California City: Los Angeles Clear all filters (13 of 1836 reviews match)
filters
State:
City:
Product:
Show
1 comment
I bought this pre-paid for my grandson who needs a phone asap for his Knott's Berry Farm trip tomorrow and I can't activate it. Im having the worst time I am so frustrated I wish I didn't waste my money on it. Do yourself a favor and don't buy one of these phones. Im...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1194102

Hi. I’m Maria from Straight Talk Wireless. To better assist you in resolving your issue, please send us an email with your account information to ST.CorpResolutionTeam@straigh...

Author
Location
Los Angeles, California
Cons
  • New potential customer experience
  • Service
Reason of review
COULD NOT DO A SIMPLE ACTIVITATION
Loss
$76
Preferred solution
Full refund
Review #893618 is a subjective opinion of poster.
2 comments
If they could go for a year without a train wreck, it'd be okay. But I just activated on the 1st of January. It is the 2nd of March now and they are shot. What a joke of a phone company. Wal - Mart, you get what you pay for. I tried several methods of payment. I tried...
View full review
Anonymous
#1537404

My straight talk service has been good where I live in Seattle but went on vacation to Los Angeles and I can't make or receive calls. That really sucks. What is up with that? ...

Author
Location
Los Angeles, California
Reason of review
Damaged or defective
Review #603053 is a subjective opinion of poster.
1 comment
I waited for over an hour the first time I called gave them my phone number and they hung up on me.. Called back waited 45 minutes and had the same thing happen again.. Calling back for the third time now and my wait timeis now and hour and a half hate STAIGHT TALK...
View full review
MariaST
Straight Talk Wireless Verified Representative
#943613

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Los Angeles, California
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #592861 is a subjective opinion of poster.
3 comments
2.3
Details
Straight Talk Wireless offers a great product for an even better price! Sadly, if you ever have a problem with your service or phone you might as well through it away, and/or cancel your service and start over again with new of whatever failed. Just like many on this...
View full review
MariaST
Straight Talk Wireless Verified Representative
#876168

Hi 9a7c6a0! I am MariaST from Straight TalkWireless. We're sorry for the trouble. For further assistance, please send us an email to ST.CorpResolutionTeam@straighttalk.com. Pl...

Author
Location
Los Angeles, California
Reason of review
Poor customer service
Preferred solution
Make their corporate office aware and suggest they call and test their own frontline employees for ability and accuracy. Then re-educate or terminate those who do not meet the standards.
Review #539021 is a subjective opinion of poster.
1 comment
3rd phone to randomly stop working right after purchase. Can't make outgoing calls. Customer service had no clue how to help me switch over to new phone.
View full review
MariaST
Straight Talk Wireless Verified Representative
#829723

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Los Angeles, California
Review #499419 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Los Angeles, California - STRAIGHT TALK LIES

Ordered new sim card....paid for fedex overnight.....order confirmation showed it to be overnighted.....4 days later..no sim card.....talked to fedex, they confirmed it was sent regular fedex ground......in my book, that is fraud.....attorney contacted. probably not much can be done, but I will try....If they didnt want to ship overnight, it should not be offered.....I chose overnight, I should have got it shipped the way I asked. Fedex was more than helpful....willing to email, and or fax any info needed......now thats customer service....straight talk could take a few lessons from them.....I will be looking into switching to another company ASAP, forget about the time I still have paid for....I will just be glad to get away from these *** artist
View full review
Author
Location
Los Angeles, California
Loss
$100
Review #413885 is a subjective opinion of poster.
1 comment
Everyone submit a complaint to the FCC online so FCC knows about the data throttling scam they do. Been with them for 3 months and every month get data throttled to 0.07 mbps. Can't stream or watch videos or even maps. They say I used over 1.5GB so that is why. Hey...
View full review
Anonymous
#644946

I just experienced this for the first time today! Those *** couldnt even answer any of my questions! When I told them that it is false advertising they said it wasnt. So ne...

Author
Location
Los Angeles, California
Loss
$750
Tags
  • straighttalk tracfone straight tal
Review #404680 is a subjective opinion of poster.
0 comments
Straight talk does NOT prorate when changing plans. You need the $45 plan for smart phones. If you already have the $30 plan, wait for the $30 anniversary or you will get charged more than $45 for the upcoming month. Worst case is having just paid the $30 for the...
View full review
Author
Location
Los Angeles, California
Loss
$45
Review #394673 is a subjective opinion of poster.
0 comments
Issue fixed by lady named Jay Ferson (employee ID 50908). Her number was 800-876-5753. She had me turn off my phone and then on and enter *22890 so that my phone could get tower signal. She asked for my phone and serial number. She was great. However I was stressed...
View full review
Author
Location
Los Angeles, California
Review #356424 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

Latest Question

Straight Talk Wireless Questions
0 comments

Straight Talk Wireless in Los Angeles, California - Avoid StraightTalk

Save self from this menace of a company. Have 'em and dropping them, again. yes I said again, I must suffer from *** - I had ST for a couple of months a while back, purchased their android phone (my 1st smartphone) had questions and the non-english speaking customer service reps had virtually no helpful responses in hard to comprehend broken english. My calls were often dropped and when redialing the last call, was unable to dial out oddly I did have service. Other times "No service" did happen often and found if I removed battery it reset phone service BUT doing this 7-10 times a day is NUTS. Poor reception both outgoing (they cant really hear you) and incoming. I decided to reestablish my home landline then, realizing I needed cell for travel I restarted my straighttalk service. *** move on my part! Can't call out OFTEN and same old problems persist. That's it I am done, anyone want to buy my andrioid (Walmart) Straighttalk phone?
View full review
Author
Location
Los Angeles, California
Loss
$300
Review #346656 is a subjective opinion of poster.