1.0
Details
*** look smart by comparison - Straight Talk Wireless review
*** look smart by comparison - Straight Talk Wireless review
*** look smart by comparison - Straight Talk Wireless review
*** look smart by comparison - Straight Talk Wireless review
*** bastards sent test advising credit card was expiring. I went online to update. The transaction was refused. Twice. Said CALL STRAIT TALK. I did. Took 45 mminutes. Explained and gave the new credit card info. Agent cancelled my service and never used the new card -...
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2 comments
MariaST
#1121883

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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Review
#802443 Review #802443 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Another pissed off customer | Straight Talk Wireless review from Santa Rosa, California

1.7
Details
Count me in as another pissed off customer. For the last 4 days I have been dealing with "customer support" at Straight Talk to resolve problems with my Samsung Galaxy S3. I have done a "hard reset?" where I lost all my data, reprogrammed the phone, removed and reinstalled the apps and many other things recommended by their staff. None of it has worked and they say it is my fault and problem. I drive for Uber and need a working phone. I cannot get cell service sometimes when I am in Santa Rosa Ca. Other times my GPS quits while I am working. I have talked to about 10 different people at Straight Talk and none of them are willing to help me. They keep suggesting other solutions that do not work, probably hoping I will give up. I paid $250 for this phone and will not go away quietly.
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1 comment
MariaST
#1014582

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away

Review
#675628 Review #675628 is a subjective opinion of poster.
Cons
  • Rude customer service
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund

Contact Straight Talk Wireless Customer Service

Website:
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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