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Straight Talk Wireless - Cell Phone Internet Review from Sebastopol, California

As far as speed and reliability go, Straight Talk's internet access compares unfavorably with a 300 baud acoustic modem. Their customer service is of comparable quality. The first month I was with them, the Walmart salespeople assured me that it would take 2 hours to port my number from Verizon. It took 72. The second month, Straight Talk debited me twice for one month of service. (I will say that they did refund promptly when I complained.) The third month, they failed to auto-bill me and cut me off. There isn't going to be a fourth month.
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1 comment
Anonymous
#921670

You talk about comparing unfavorably to a 300 baud acoustic modem... Are you talking about their hotspot device program or their cell phone data plans?

Without defining your complaint you're not getting your point across.

Review
#574907 Review #574907 is a subjective opinion of poster.
Reason of review
Problems with payment
I have never been on any website that makes it harder to make a payment than Straight Talk's does. 1+ hour to make a payment on an existing account! Here's a protip for you, Walmart: go to your local community college and hire some first-year web design students to...
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1 comment
MariaST
#912412

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#565305 Review #565305 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Straight Talk Wireless Customer Service

Website:
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
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