State: California Product: Straight Talk Wireless Internet Service Clear all filters (6 of 69 reviews match)
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DATA SHORTINGMain gripe with their 5gb data plan, you pay for 5 but you actually only get 4 gb when it slows down to 2g. Can verify using ST's data usage app and comparing against actual usage using My Data Manager app and built in Samsung Data Usage.
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.0
Product
Straight Talk Wireless Internet Service
#854128
I've had some of the worst scenarios with customer service with Straight Talk, even when being sent to their "hot line" and talking to "managers".I started having trouble with my phone and and couldn't get data and online. I called customer service and they gave me a...
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Anonymous
Anonymous

You are absolutely right, ridiculously awful customer service. They sell you defective equipment and then expect you to go without phone service for weeks while you mail them ...

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Internet Service
#839198
My internet is either intermittent or none at all. I'm told I have to have 2 phones for them to help me. Why would I have two phones. Can't understand customer service. Shame on you for giving our jobs away to people that don't care. I'm lucky to get the internet 1 out...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Anonymous
Anonymous

You know, this company needs a place to sell its product. Walmart needs to back the customers on this one. I live in a place that has one walmart and they continue to back str...

2.4
Product
Straight Talk Wireless Internet Service
#638725
I have had straight talk for almost two years now, and I am fed up with this nonsense. Aside from their phones being unable to hold a charge after a short period of time, now my data service as well was suspended and without Warning. Yes, maybe this is in the fine...
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Product
Straight Talk Wireless Internet Service
#437731
I honestly don't know where to start . . . My husband and I both have straight talk. For the past couple months my phone has stopped working at least five times and no one from customer service could fix it, so I got a new phone. Both my husband and I got new phones...
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Anonymous
HEADS SHOULD ROLL!!!!

IF I WANT THE VERY WORST IN THIRD WORLD SERVICE, I NEED LOOK NO FURTHER THAN STRAIGHT TALK, THEY SHOULD REVISE THEIR NAME TO\"DOUBLE TALK\", AND NO I\'M DEFINATELY NOT FEELI...

Anonymous
***ed and outraged!and yes, h

absolute worse customer service i\'ve ever experienced in my entire 56+years. incredible liars! also they seem to hate those who speak english as their native language. it se...

Product
Straight Talk Wireless Internet Service
#340014
I had been a Straighttalk user for the past couple of years with very little issues with their services until I baught their Android phone. I went on the internet and looked at tethering my Android to my laptop. I had checked out a few websites that had offered a free...
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Anonymous
Bill1461

Completely illegal..... They now can't limit you on using your Hotspot. There is one straight talk phone that has the Hotspot feature still built in from the factory, and to m...

Anonymous
TeedOff

I switched to Straight Talk today, bought a new phone and Totally Unlimited data, text and calling plan. I had told the guy at Wal-Mart that I specifically needed tethering to...

Product
Straight Talk Wireless Internet Service
#326590