Straight Talk sent an e-mail after they disconnected.
They said we cancelled the Auto Refill. WE DID NO SUCH THING.
They say the number that we have had for double-digit years is no longer in their system.
I had two phones through them, I am leaving them for a real company.
They are holding the number, and we CAN NOT port it to another carrier, holding our number as hostage now.
I have been disconnected twice after finally reaching a human, how funny they can't or won't fix what they broke.
User's recommendation: Avoid STRAIGHT TALK Wireless unless you want to be jerked around.
Product or Service Mentioned: Straight Talk Wireless Phone Service.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
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