This is the worse service ever!!! This company can never seem to do the simple things that they are asked to do.
I brought a iPhone for my son for Christmas who lives in another states, yes my son is under another plan but straight talk is connected to his plan. The only thing that straight talk has to do is unlock the phone so that I can transfer the phone over to him. Every time I call they disconnect me or hang up. I called a total of 8 times last night if not more and the same exact thing kept happening.
This company has no professionalism, they are rude and unkind.
Of course it was right at 8pm and it was new years day and the phone calls were transferred oversea somewhere. I am returning the phone and they do not ever have to worry about me recommending their services to anyone!!!!!
Product or Service Mentioned: Straight Talk Wireless Apple Cell Phone Unlock.
Reason of review: Poor customer service.
Monetary Loss: $269.
Straight Talk Wireless Cons: Nothing about the company, Poor customer service.