filters
state:
Show
city:
Show
category:
Show
product:
Show
Well a week ago I had one 9f your employees hung up on me when I was trying to find out new phone number. Which to me is unprofesssional. Now todayvei5h that same new number which I managed to get through today for the simple reason when I gave email address out and...
Read more
MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. If you're having an issue with our service, please send us an email with your account information to str...

On July 3 2017 I signed into my straight talk account and unenrolled in autopay. Five days later I get an overdraft notice from my bank. Straight talk charged me as if I was still enrolled in autopay. I signed into the account and see I'm not enrolled so I called...
Read more
MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

2.0
#1071739
Why does my phone go to "emergency calls only" every year and I have to call ST and get a new sim card. We have been with ST for over 10 years and this has happened the past two years. Inconvenient and frustrating. Does anyone else have this problem? Do you know why ST...
Read more
Anonymous
Anonymous

They do this because the network is overcrowded with all of the lemmings flocking to their "Great deal", so they disable LOYAL customers' service because they figure you're no...

MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

#1071543

Straight Talk Wireless - Does not work

Straight Talk Wireless
#1081416
3.5
Does not work Period Can I be more clear
Comment
Show

Straight Talk Wireless - Service sux

Straight Talk Wireless
#1081395
Service unlimited, mind you, shut down. Pain major, just to send this.
Comment
Show

Straight Talk Wireless - Not happy about it.

Straight Talk Wireless
#1080399
4.0
Need to activate mobile hotspot with a number so can use it. Have one gb.plan.please contact. 7314200608
Comment
Show

Straight Talk Wireless - No signal

Straight Talk Wireless
#1076818
I am visiting friends in colorado and I now am the very not so proud owner of a paper weight, I have had no signal since the moment I got here and have had to borrow strangers phones, I would love to see this fixed.
Comment
Show
I just received my LG Rebel phone from Straight Talk by FedEx, yesterday. I ordered the phone with a $45 unlimited plan. So I spent nearly $100 altogether. And for what? For a phone that won't even *** activate. Robbery. I followed the instructions and went online to...
Read more
MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

Today I called Straight talk to purchase an international calling plan. The woman in the phone was very nice but clueless and inexperienced. We've all had our first day in th job so I didn't mind. I was on the phone with her for 26 minutes just to purchase a $10 plan....
Read more
MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

I didn't like
  • Paying for thier mistake
  • Wasting my time
  • Unreasonableness
#1067015
A friend has had ST. In Ocala, Florida. I thought about switching companies as T Mobile took over Metropcs and I am not fond of Tmobile poor customer service and lies ( no, I am not a dpoiled teenager. I am middle age and expect truthful company's attitudes). Each time...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1061209
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help. My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
Read more
Anonymous
SLG

Does anyone else have to get a new sim card every year? My phone goes into "emergency calls" the past two years and I cannot get service until getting a new sim card sent fro...

Anonymous
Notofyourbusiness

So typical

2.0
#1057979
We own 4g samsungs they almost never connect at that speed they seem always to be throttled if you use more than two minutes of internet, our data use can be under 1Gb it dont help. My older samsung was always at 2 & 3 G speeds. I 'd complain to CS dept. and hold...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

#1057427
Been waiting a total of 3 hours now to enter in a StraightTalk PIN number for more minutes. Keep getting ignored or dropped after 3 minutes of inactivity even though i'm responding well under 3 minutes. StraightTalk is trash and needs to be reported to the BBB. I'm...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
#1055559
Phone was slow couldnt even get on some sites called them twice last night and first guy hung up when i told him this is illegal second call she hung uo when i told her there is probably a class action lawsuit on them. She tried to tell me i bought the 45 dollar refill...
Read more
Anonymous
Anonymous

clear your cache

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.5
I didn't like
  • Dont honor loyalty
  • No direct answer
  • Customer service unable or unwilling to help
#1055526