Straight Talk Wireless Reviews and Complaints
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Customers don't like
- Horrible customer service
- Customer service staff
- Misleading terms of service
Customers like
- Price
- Unlimited plan has served me well
- Cell phone
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Straight Talk Wireless - Refund but they kept the tax
Ordered new phone with 2 day shipping found out after it was out of stock. Refused delivery when it did show up as I was told by straight talk. After many calls and hours on the phone I received a credit on my card but they withheld the tax and shipping. I can understand the shipping but the tax is illegal and am in contact with my lawyer. Had called and asked why not the full refund and was told we don’t refund tax or shipping. So straight talk you will be hearing from me It’s not the fact it’s 50 dollars to me I can afford to eat it but when you do illegal business you went to far. As a business owner myself I know better
Straight Talk Wireless - Minutes stolen
It happened at 9 pm Wednesday night. No data and couldnt make calls
Straight Talk Wireless in Austin, Texas - Unlimited Data
Unlimited data i use aot a data for work looking up materials so I bought 55 dollar plan says unlimited talk data text I still have 15 days before i need to renew for another month an they said i went over data limit in 15 days an turn off my data completely cant use phone have try find a wifi in a small town is not going to happen
I didn't like
- Dont know definition of unlimited
Straight Talk Wireless - Wells fargo
hackers from wells fsrgo in my phone doing inapporiate touching in priavate parts. tearing me inside my ovaries and organs.
Bought new phone at walmart and the unlimited talk,text and data for a month with straight talk. $59 for the phone @ $55 for the service. Got home and tried to activate the phone and it would not activate. Aftet 2 days of fooling with the phone they finally figured out...
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Straight Talk Wireless - Hurricane Michael
We had no service or in and out service. Having to drive over 30 min away to get any service from our normal area. Does Straight Talk plan to compensate customers for the lack of service that had been already paid for through pre-paid? I have been with Straight Talk for several years with three current phones. I would like to think as a valued customer that something would be compensated. Thanks
Straight Talk Wireless - No service
No service on Muskogee ok. Calls to straight talk will not go through. When I called from home (Arkansas). They told me to contact them where I didn't have service. Well duh if I had service I wouldn't have to contact them
During hurricane Michael in Panama City, all of Verizon's towers were knocked out. My phone was straight talk running off Verizon towers. We had no service at all for a week, no data at all for 16 days and then mostly nonexistent data. I called straight talk several...
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Straight Talk Wireless in Sanford, North Carolina - Not happy about not having hotspot option on my phone anymor
I use the ultimate unlimited plan and now my new phone dont have the hotspot option well it does its just blocked by them i know this to be fact but if im paying for it why do they care how i use it
I Was told that I can't use my own data plan as a personal hotspot to share with my son when he's in the car. Just switched to Straight Talk because it was $10.00 cheaper per month. Well I am switching back when my plan runs out. Was told by Straight Talk Rep. that I...
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I liked
- Coverage area
I didn't like
- Unable to use my data that i paid for
- Told i needed to purchase a hotspot device
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