
Straight Talk Wireless
Reviews and Complaints
Straight Talk Wireless Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed to transfer plan to 845 768 ****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey charged my account then cut off my phone
User's recommendation: Don't waste your money.
- Wasted time and money
It took me weeks to get someone to understand and fix my problem
User's recommendation: Try not to use them or don’t have any problems…ever.
Extension on my phone bill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI've spent 10+ hours on the phone with C/S in 1st week of service
Hi Sam. This is Maria from Straight Talk Wireless.
We never want you to have this experience. We understand where you're coming from and apologize for any inconvenience this has caused you. We'd like to look into what's going on and make sure you have a resolution today. For assistance, kindly chat with us using this link https://www.straighttalk.com/support/contact.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
- Broken automated customer service system
- Ignorant customer service representatives
- Abysmal customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Hi Deadra. This is Maria from Straight Talk Wireless.
We're sorry for the trouble you encountered with contacting customer service. Allow us to have the opportunity to help in getting this issue resolved. For assistance, kindly chat with us using this link https://www.straighttalk.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.