Straight Talk Wireless Reviews and Complaints
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- Horrible customer service
- Customer service staff
- Misleading terms of service
- Price
- Unlimited plan has served me well
- Cost
Hi. This is Sara from Straight Talk Wireless.
We sincerely apologize for the inconvenience you have experienced with our service. We definitely don’t want you to feel that way and we do want to make sure that we look into this for you. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
- Price would be good if st provided the advertised service
- Employee knowledge
Sister lost her phone want to transfer her minutes to my phone | Straight Talk Wireless review from Campbellsville, Kentucky
Need my daughter phone on | Straight Talk Wireless review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate by user Jan 05
Finally after many calls they found that AT&T had not real eased my port. This should have been resolved the first time I called.
But one it was removed my port went thru.
After talking to MANY hours and agents at straight talk it was finally found and fixed. The...
Hi. This is Maria from Straight Talk Wireless.
Please accept my sincere apology. I am very sorry to learn that your experience with our service, was less than adequate. We would like to discuss the details of the issue, so that we can address it immediately. Kindly contact us via chat at http://bit.ly/2CuBvXO so we can provide a concrete resolution.
You may also contact our Customer Care at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
- Non i have found yet
- Very rude and non english speaking
- Slow internet
- Employee knowledge
My god damn phone don't work | Straight Talk Wireless review
Hi. This is Maria from Straight Talk Wireless.
We're sorry to hear that the minutes were added to the wrong phone number. Let us further check on it and seen how we can further assist. Please contact us via chat at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi joseph c. This is Maria from Straight Talk Wireless.
We read your post, and we're really sorry for the inconvenience you have experienced with your Mobile Hotspot service. Please know that it is never our goal to let you experience such troubles. We would like to further review your account so we can provide a concrete resolution for this issue. Kindly chat with us at http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
- It was cheaper
- Love unlimited data
- Unfair hotspot because of phone providers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate by user Dec 28, 2019
Need to be reported to the BBB and FCC
Original review posted by user Dec 28, 2019
Will not port my phone number to another company. They hang up on me every time I am supposedly being transferred to porting. I have had the same phone number for over 30 years transferred 3 times with different services and never...Hi, Satori. This is Maria from Straight Talk Wireless.
We are deeply sorry for this situation. We never like hearing that our customers are having an unpleasant time with customer service. We would be more than happy to address your concerns and resolve any issues not addressed. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support or contact our customer care at 1-877-430-2355.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
- Until i need them good
- Will not allow to port my phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi This is Maria from Straight Talk Wireless. I read your post and am sorry that you're having problems with our service.
We're here to help you. Please chat with us at http://bit.ly/2CuBvXO or call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Hi. This is Maria from Straight Talk Wireless.
I read your post and am sorry that you're having a problem with your hotspot. We're here to help you. Please chat with us at http://bit.ly/2CuBvXO or call us at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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Hi. This is Sara from Straight Talk Wireless.
To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.