2.2
Details
Best at Being the Worst Customer Service - Straight Talk Wireless review
I would like to start off by saying that I originally was satisfied with their service. However, the phone options were less than desirable, down right worthless in regards to the phone I purchased. After a couple months when my phone with 32 GB card purchase was...
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1 comment
MariaST
#1314917

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve this issue, please contact us via chat at http://bit.ly/2gQCmUz?caseId= and we will be glad to help you.

Review
#1033154 Review #1033154 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Pros
  • Monthly cost was good
Cons
  • I was overcharged given the run around and lied to by employee
Reason of review
Poor customer service
Loss
$49
Preferred solution
Full refund
2.3
Details
Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones! - Straight Talk Wireless review
Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones! - Straight Talk Wireless review
Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones! - Straight Talk Wireless review
Straight Talk (Tracfone, Net10) Ripped Me Off and Claims Inability to Unlock Phones! - Straight Talk Wireless review
After several attempts to recoup losses from them ripping me off (Tried porting my number before end of service date (11-20-16), but Straight Talk (Tracfone, Net10) blocked the port), Straight Talk (Tracfone, Net10) tells me that the devices in my possession (The...
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4 comments
Anonymous
#1311853

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep. Mariabot is just here to give the ILLUSION of caring.

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Review
#1003979 Review #1003979 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Pros
  • Price
  • Coverage
Cons
  • Spitefulness
  • Unreachable
  • Poor customer service
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution
Tags
  • Straight Talk trac Phone
  • Unreachable Customer Service
  • Thieves
  • Expiry On Device Unlocking
2.3
Details
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes the billing date was several days away from what I believed was my normal billing date (25th). I was...
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9 comments
Anonymous
#1304248

These crooks have been ripping everyone off with the same scam.

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Review
#997000 Review #997000 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Price
  • Coverage
Cons
  • Dont honor loyalty
  • Lack of ways to contact
  • Spitefulness
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution
Tags
  • Straight talk cell phones
  • Straight Talk Cell and Service
Straight Talk Wireless - 10gb Plan Mobile Hotspot Plan Review
I initiated service with Straight Talk wireless thinking that I would actually have some savings / Verizon Wireless. I purchased their 10-GB. Plan thinking this was a great buy on a 4-G Network. A similar plan through Verizon was $100 before taxes and surcharges, plus...
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4 comments
Janelli
#1786002

I can't use my 10Gb of hotspot

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Review
#985568 Review #985568 is a subjective opinion of poster.
Product
Straight Talk Wireless 10gb Plan Mobile Hotspot Plan
Reason of review
Not as described/ advertised
Straight Talk Wireless - Review in Telecommunications category
On dec.11 i place a order with straight talk over the phone and i was supposed to get my package on dec.14 but i was out with my family and when i came back home i had contact fexed about my package but some one sign my name and like i told them i anit sign for no...
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2 comments
MariaST
#1260818

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

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Review
#975861 Review #975861 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.5
Details
Horrible Horrible Phone - Straight Talk Wireless review
I brought a LG Stylo 2 phone at the end of Aug 2016, within the 1st month my SIM card went out for no reason, the company sent me another SIM card. Woke up this morning and once again my phone says invalid SIM card...was working fine last night, i did not drop it or...
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5 comments
Anonymous
#1232094

This is the second time i got invalid sim card i was useing my straight talk lg stylo w all morning i put it down for a half hour the go to make a call n there it is invalid sim card this is bull

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Review
#942283 Review #942283 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Another Phone
Tags
  • Straight Talk trac Phone
  • Lg Stylo 2 Phone
1.4
Details
Not using this horrible company any more! - Straight Talk Wireless review
My two month old phone can no longer find service and these *** can't fix the problem. I do not have all day to chase this problem. I'm busy, I have a lot to do. I expect reliability for my money. I did not get any. This company has now lost my money and my...
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1 comment
MariaST
#1207502

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#912256 Review #912256 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Cons
  • Undelivered promises for unused services
  • When they couldnt figure it out they hung up on me
  • Phone breaking after less than 2 months of use
Reason of review
Damaged or defective
Loss
$89
Preferred solution
Full refund
Tags
  • Junk Phones
  • All Straight Talk Phones
  • Useless Customer Service
1.0
Details
Straight Talk/Walmart *** - Straight Talk Wireless review
My mom gave my daughter a straight talk cell phone. We looked online to compare plans but went to Walmart to purchase the phone card because we needed pick up some things. We did not feel the need to do serious caparisons at the store because we all ready looked at...
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2 comments
Anonymous
#1180898

I'm going to do the same. You have the same amount of service with or without a card

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Review
#831489 Review #831489 is a subjective opinion of poster.
Service
Straight Talk Wireless Alcatel Cell Phone Activation
Cons
  • Customer service agents do not speak clearly hard to understand
  • Misleading terms of service
Reason of review
Misslead me into thinking cheaper option would work and refuse to refund
Loss
$30
Preferred solution
Full refund
Tags
  • false labeling
  • StriaightTalk Wireless
  • Re-reimbursement Please
1.0
Details
*** look smart by comparison - Straight Talk Wireless review
*** look smart by comparison - Straight Talk Wireless review
*** look smart by comparison - Straight Talk Wireless review
*** look smart by comparison - Straight Talk Wireless review
*** bastards sent test advising credit card was expiring. I went online to update. The transaction was refused. Twice. Said CALL STRAIT TALK. I did. Took 45 mminutes. Explained and gave the new credit card info. Agent cancelled my service and never used the new card -...
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2 comments
MariaST
#1121883

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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Review
#802443 Review #802443 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
 Worst customer service..... liars and rude! - Straight Talk Wireless review
I washed my phone two weeks ago Monday . I have and had an iPhone 5 . After calling Walmart in Lawrenceville annoyed to see if they had straight talk and they knowledged that they did, I drove there after work and they sold straight talk cards but not the phones. So...
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1 comment
MariaST
#1117625

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#796929 Review #796929 is a subjective opinion of poster.
Reason of review
Poor customer service