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Simple Good Service | Straight Talk Wireless review

4.3
Details
I have had Straighttalk in 3 different states now. I live in sticks now. So they put me on TWITTER Network, where I had always been Verizon. Still very pleased, whether service from purchasing minutes or bring my own phone, or using the App. Love me some Straighttalk!
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Review
#1185381 Review #1185381 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Good quality

RIPPED OFF NO HELP FROM STRAIGHT TALK!! | Straight Talk Wireless review

3.9
Details
in short, i bought a stolen iphone 6 from a man on Offer Up for my sons 17th birthday. i have proof of it all, but when i explained the situation to Straight talk, they did nothing. Now i am out $260 and cant do anything with the phone except get on internet.
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Review
#1149403 Review #1149403 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Internet connection | Straight Talk Wireless review from Wheaton, Maryland

3.9
Details
Ive had zero problems with straight talk what so ever. Basically the same as having Verizon. Love it
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Review
#1120879 Review #1120879 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Good quality
4.1
Details
the accent was so strong I can barely understand her say her name I called for a SIMs card she pulled my phone number up I'm not a Straight Talk wireless customer I would have to go to Walmart and buy me to the activation kit to bring your own phone that upset me I...
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1 comment
MariaST
#1366811

Hi. I'm Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you have experienced.

Let me help you in resolving that issue.

Please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

Well be looking forward to work with you. Thank you.

Review
#1096187 Review #1096187 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Does not work | Straight Talk Wireless review

3.5
Details
Does not work Period Can I be more clear
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Review
#1081416 Review #1081416 is a subjective opinion of poster.
Reason of review
Bad quality

Not happy about it. | Straight Talk Wireless review

4.0
Details
Need to activate mobile hotspot with a number so can use it. Have one gb.plan.please contact. 7314200608
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Review
#1080399 Review #1080399 is a subjective opinion of poster.
Product
Straight Talk Wireless Mobile Hotspot Plan
Reason of review
Order processing issue
4.0
Details
Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card. This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
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1 comment
MariaST
#1354020

Hi. I'm Maria from Straight Talk Wireless.

Thank you for being a Straight Talk customer.

I understand how you feel about our customer care service.

Rest assured that we will improve it. If you're having an issue with our service in the future, you can send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

Review
#1078444 Review #1078444 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Auto pay
Cons
  • To reach customer service is a nighmare
Reason of review
Good quality
3.9
Details
Well a week ago I had one 9f your employees hung up on me when I was trying to find out new phone number. Which to me is unprofesssional. Now todayvei5h that same new number which I managed to get through today for the simple reason when I gave email address out and...
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1 comment
MariaST
#1352535

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the trouble. If you're having an issue with our service, please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly help you.

Review
#1076882 Review #1076882 is a subjective opinion of poster.
Service
Straight Talk Wireless Lg Electronics Cell Phone Activation
Reason of review
Poor customer service

Customer service don't care | Straight Talk Wireless review from Jackson, Tennessee

3.8
Details
I woke up to find my phone cut off, number given to someone else. I had my number for 10 years. Boy was I mad. I was on phone with them 4 to 5 hours trying to get my number back. Talked to 3 to 4 different no help people. Never would do anything. CUSTOMER SERVICE SUCKS!! !! !!!!!!!!!!!!!!!
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Review
#1064719 Review #1064719 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless - Mobile Phone Service Review

4.4
Details
On the 16th of March 2017 I found myself At the hospital with my husband who was experiencing heart problems and was being admitted to ICU in the midst of the chaos I was trying to read your family member to let them know what was going on and that I would not be coming home that evening to my surprise my phone had no service I used my husband cell which is also a Straight Talk phone to call customer service our representative in the Philippines and tried to explain the situation and that I needed my cell phone service turned on I am enrolled in automatic unlimited prepay it is billed to my credit card each month I have had my phone number for 17 years and publish it on Advertising I am self as-employed the customer service rep in the Philippines tell me my telephone number was no longer available I did not understand how that was possible since I did not shut down my service long story short after an hour or more my service restored my phone number was not the same number I had previously I will be contacting corporate in Miami to try to untangle this mess extremely unhappy with customer service at this point
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2 comments
Anonymous
#1325687

They don't REALLY care that you have a problem with their service.Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep.Mariabot is just here to give the ILLUSION of caring.

MariaST
#1311021

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#1027799 Review #1027799 is a subjective opinion of poster.
Service
Straight Talk Wireless Mobile Phone Service
Reason of review
Bad quality