Manchester, New Hampshire
Not resolved
1.7
Details
1 comment

For the past one and a half months i have had barely any internet connection between 8 am and 12 am . 8 hours daily with a decent connection.

Midnight to 8 am.

And all customer service ever wants to do is reset the apn. And that does nothing.

Product or Service Mentioned: Straight Talk Wireless Internet Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Straight Talk Wireless Pros: Unlimited data.

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MariaST
#1726404

Hi PossessiveRabbit. This is Maria from Straight Talk Wireless.

We sincerely apologize to hear about it. Please chat with us at http://bit.ly/2CuBvXO for us to further assist you with your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

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