Manchester, New Hampshire
Not resolved
1 comment

For the past one and a half months i have had barely any internet connection between 8 am and 12 am . 8 hours daily with a decent connection.

Midnight to 8 am.

And all customer service ever wants to do is reset the apn. And that does nothing.

Product or Service Mentioned: Straight Talk Wireless Internet Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Straight Talk Wireless Pros: Unlimited data.

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Hi PossessiveRabbit. This is Maria from Straight Talk Wireless.

We sincerely apologize to hear about it. Please chat with us at for us to further assist you with your concerns. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

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