Clarksdale, Mississippi
2.9K views 13 comments
Not resolved

Criminals are hacking into straight talk customer cell phone cell and deactivating there accounts and using the customer numbers to avoid paying their bills and to avoid being traced by the authorities.When the customers call straight talk to see what is wrong with their phones, they are told that they called in and had their number transferred to their other phones although they only one phone.

Straight talk encryption isnt secure and is being hacked. Once this occur, the customer have to wait a minimal of 1 week to get their number back and to receive a new sim card. So be careful.

I was a victim of this crime myself.Striaght doesnt seem very interested in solving this issue.

Review about: Straight Talk Wireless Cell Phone Service.

Review #315997 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Poor customer service / $45
Preferred solution Not specified

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Anonymous
#1234343
Yeah they've been hacking my facebook account too! Bryan gloe Plainview ne I need help!!
Anonymous
Cranford, New Jersey, United States #1181471
Yea had my phone just 4 days and I have 6 hackers in my straight talk phone this keeps happening
MariaST
to Anonymous #1181804
Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.
Anonymous
#1132409
This has happened to my husband's phone number 3 times in the past 3 weeks. It's bs
MariaST
to Anonymous #1133108
Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.
Anonymous
to Anonymous #1135642
Here's the deal at first I thought it was just my phone got hacked...I do tech support/computer/smartphone/tablet/pc..Mac ..networks. Repair ...etc...wiped my data completely...but the *** has their network running through a chinese proxy server ...I can not even get customer service to take my call...they have that generic message up right now..best to just stay away from straight talk at this point
Basically China's been doing serious hacking on us lately mostly feds and it looks Luke straight talk is in that loop
MariaST
to Anonymous #1135670
Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.
Anonymous
#1011654
How come someone keeps using my data. When I check the history on my browser (even when my phone was shut off) there were web sites I have never or never will search for on the browser history. This and the fact that I can go into my history to find a page I had searched already and my history is gone. Anyone else having these problems?
MariaST
to Anonymous #1046356
Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.
Me
how and what can you do about this it just happened to my sons phone

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