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1 comment

I have called 10 times and have had 10 different agent, asked to speak to supervisor. To 9nly still have same problem.

They only want to keep repeating thanks you for information. Then I get transferred to someone who is going to help me. Guess what??? Been disconnected somehow everytime.

This is absolutely the worst experience I have has in my life. So bad that after years of service.

I am done. Y

Preferred solution: Let the company propose a solution.

Location: Detroit, Michigan

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Hi Sean M Enm. This is Maria from Straight Talk Wireless.

Our apologies for the inconvenience we have caused you. We understand where you are coming from. We are determined to make things right for you. We are hoping that you would allow us to speak with you again to discuss the situation and provide the best possible resolution.

To assist you, please copy this link and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611. Thank you.

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