Straight Talk Wireless Phone Numbers and Emails

Toll-Free Number:

  • (877) 430-2355

Customer Service:

  • (855) 222-2355
    Sim Customer
  • (800) 299-7784

Straight Talk Wireless Emails:

Customer Service
Customer Care Center
Media

Straight Talk Wireless Contact Information

Straight Talk Wireless Website:

Straight Talk Wireless Help Center:

Corporate Office Address:

Straight Talk, Inc
9700 NW 112th Avenue
Miami, Florida 33178
United States
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Straight Talk Wireless Rating Based on 1.1K Reviews

Rating details

2.0
more details
Customer service
Website
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of Straight Talk Wireless Customer Service Calls

4.6K TOTAL
CALLS
12:10 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Straight Talk Wireless Customer Service?

Staff Question:

  • “I wanna refill my service”
  • “Would like to sign up for wireless service”
  • “Speak to managers”

Activation/ Cancellation Question:

  • “Trying to activate a new phone”
  • “Bought new phone, activated it put a minutes card on it. Shows activated, shows plan card added, but wasnt asigned a number. Called all dsy only for every call to drop.”
  • “To cancel Auto refill”

Product/ Service Question:

  • “No data connection”
  • “Paid to refill my phone and nothing is working”
  • “Garbage support, hotspot that doesn't work”

Payments and Charges Question:

  • “Phone payment”
  • “Payment”
  • “Make payment”

Account Question:

  • “To figure out my account number”
  • “Trying to untainted my old phone number and inlock my phone so I can get my apple account and icloud”
  • “Change password”

Cards Question:

  • “Change card on auto pay”
  • “New credit card number”
  • “Lost SIM card-what to do to restore service with my original phone number”

Request for Information Question:

  • “Need to talk to someone asap”
  • “Need help getting into my voice mail”
  • “About a phone”

Return/ Replace Question:

  • “Changing my phone number”
  • “To change accounts”
  • “Return Devie”

Refund Question:

  • “Refund overpayment”
  • “I didnt sign up for auto refill and I would like my refund amount back”
  • “Refund”

Shipping and Delivery Question:

  • “Phone ordered never received”
  • “I bought minutes for my phone and it didn't get put on there”
  • “Check tracking my phone”

Website/ Application Question:

  • “Bought a stright talk phone from there website and it was crack”

Employment Question:

  • “To see if u can wait until the 3is day I get paid”

Other Question:

  • “Refill my plan”
  • “Lost phone”
  • “Refill”

About

Straight Talk Wireless Terms of Service
To read more: https://www.straighttalk.com/terms
Straight Talk Wireless Privacy Policy
To read more: https://www.straighttalk.com/wps/portal/home/h/legal/privacy-policy
Straight Talk Wireless FAQ
To read more: https://www.straighttalk.com/faq
Top Straight Talk Wireless Services

Phone Service, Phone Plan, Customer Care

Top Straight Talk Wireless Products

Sim Card, Mobile Hotspot Plan, Account

Straight Talk Wireless Pros and Cons

Pros: Price, Unlimited plan has served me well, Service until i needed help, Good until you need help, No contract

Cons: Horrible customer service, Customer service staff, Misleading terms of service, Service is very poor very verry poor, Poor service quality

Related Companies

America Movil, TracFone, Safelink Wireless, Total Wireless, Simple Mobile

Summary

Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 212 out of 1668 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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