Contact Straight Talk Wireless Customer Service
Straight Talk Wireless Phone Numbers and Emails
Toll-Free Number:
- (877) 430-2355
Customer Service:
-
(855) 222-2355
Sim Customer
- (877) 430-2355
- (800) 299-7784
Straight Talk Wireless Emails:
Straight Talk Wireless Contact Information
Straight Talk Wireless Website:
Straight Talk Wireless Online Chat:
Corporate Office Address:
Summary of Straight Talk Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Straight Talk Wireless Customer Service?
Staff Question:
- “Service change over”
- “To reload my service buy a card”
- “Phone says no service”
Product/ Service Question:
- “My phone broke”
- “Internet not working”
- “The volume on my phone is not working for outgoing calls it was working fine yesterday but when I try to make outgoing calls the person on the other line but they can't hear me I've tried to call several different people and they say the same thing i”
Activation/ Cancellation Question:
- “My reason why I'm I just bought a straight talk phone phone from wish and want to get it activated but I don't have a sim card but can I use my Verizon sim card to activate my straight talk phone now ow”
- “Activation”
- “Need to cancel contract”
Payments and Charges Question:
- “Pay bill”
- “Update payment info”
- “Billing”
Account Question:
- “To take my bank account off my account”
- “I lost my phone and swop my my phone over and need my account number”
- “Trying to change the phone number that's on my account”
Cards Question:
- “Needing a new sim card”
- “New credit card number”
- “SIM card issues”
Request for Information Question:
- “Have questions about switching to Straight talk”
- “Need to talk to customer service”
- “Need help with airtime”
Return/ Replace Question:
- “I need to see if I can change an AT&T phone that I bought”
- “Changing phones”
- “Haven't received my device back fixed or replaced with a new phone!!!”
Shipping and Delivery Question:
- “Check tracking my phone”
- “I did not receive my prepaid card.”
- “I didn't mean to delete my contacts am tried and tried to get them back and I can't”
Refund Question:
- “Refund”
- “Won't refund unauthorized charge”
- “Refund or activate my phone”
Other Question:
- “Switch phones”
- “Phone off”
- “Phone issues”
About
Phone Service, Phone Plan, Customer Care
Sim Card, Mobile Hotspot Plan, Account
Pros: Price, Unlimited plan has served me well, No contract, Good until you need help, Cost
Cons: Customer service, Customer service staff, Misleading terms of service, Poor service quality, Customer service unable or unwilling to help
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Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.
Straight Talk Wireless is ranked 68 out of 1695 in Telecommunications category
USA
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