Contact Straight Talk Wireless Customer Service
Straight Talk Wireless Phone Numbers and Emails
Toll-Free Number:
- (877) 430-2355
Customer Service:
-
(855) 222-2355
Sim Customer
- (877) 430-2355
- (800) 299-7784
Straight Talk Wireless Emails:
Straight Talk Wireless Contact Information
Straight Talk Wireless Website:
Straight Talk Wireless Online Chat:
Corporate Office Address:
Summary of Straight Talk Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Straight Talk Wireless Customer Service?
Product/ Service Question:
- “My straight talk will not work”
- “I need to buy airtime”
- “Hotspot not working”
Staff Question:
- “I have a customer service problem issue complaints I was talking she a sales representative and then I talk to a supervisor and then I talked to their supervisor I don't know if he cut me off or hung up on me or what but I got disconnected and I woul”
- “Service change over”
- “I need to unfreeze my service plan VIN number after 72 hour waiting period”
Activation/ Cancellation Question:
- “Activate a new phone with the same number and sim card”
- “Activation”
- “Cancel phone”
Payments and Charges Question:
- “Pay billl”
- “Problem paying bill”
- “Billing”
Account Question:
- “Account question”
- “Account number”
- “Someone using account”
Cards Question:
- “Walmart forgot to put my card in the bag have receipt”
- “Need to update credit card for payment”
- “SIM card issues”
Request for Information Question:
- “About my old phone”
- “Need to talk to customer service”
- “I need help to on lunck my phone”
Return/ Replace Question:
- “Changing phones”
- “Changing my phone number”
- “I need too mail old phone under waranty replacement. I need your MAILING ADDRESS.”
Shipping and Delivery Question:
- “Order phones in november still didnt get”
- “I did not recieve a text with my changed phone numbet”
- “Who is sending my package i have the tracking number”
Refund Question:
- “Won't refund unauthorized charge”
- “Refund or activate my phone”
- “Refund”
Other Question:
- “To change my number”
- “Having trouble activating device”
- “Switching to a new phone.”
About
Phone Service, Phone Plan, Customer Care
Sim Card, Mobile Hotspot Plan, Account
Pros: Price, Unlimited plan has served me well, No contract, Good until you need help, Cost
Cons: Customer service, Customer service staff, Misleading terms of service, Poor service quality, Customer service unable or unwilling to help
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Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.
Straight Talk Wireless is ranked 66 out of 1642 in Telecommunications category
USA
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