Contact Information

Straight Talk Wireless Phone Numbers

Toll-Free Number:

  • (877) 430-2355
  • (877) 430-2355
  • (800) 299-7784
  • (800) 649-7570
  • (800) 229-6846
  • (800) 867-7183
  • (877) 440-9758
  • (888) 442-5102
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Straight Talk Wireless Chat:

Straight Talk Wireless Email:

Corporate Office Address:

Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States

Help in Social Networks:

Summary of Straight Talk Wireless Customer Service Calls

155 TOTAL
CALLS
31% SUCCESSFUL
CONNECTIONS
04:41 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Straight Talk Wireless to Ask about:

Staff Question:

  • “Service refill”
  • “To add service”
  • “My son stold my phone need to locate it plus which my service to another phone”

Activation/ Cancellation Question:

  • “Activate”
  • “Cancel phone”
  • “Activation new phone”

Payments and Charges Question:

  • “Automatic payments”
  • “Change billing account”
  • “Bill”

Cards Question:

  • “Wrong card on phone number”
  • “Add a new debt card”
  • “Auto refill pulled from two cards”

Account Question:

  • “Find out account information”
  • “Add money to other account”
  • “To set up an account so you can take my payment right out of my bank account”

Request for Information Question:

  • “About a phone”
  • “Calling about finding out how much for a phone”
  • “Have questions not on here”

Product/ Service Question:

  • “Broken phone”

Other Question:

  • “Phone not working”
  • “I thought i had unlimeted plan now i had to add 10 dollars to acc” , Review # 1707105
  • “Purchased my daughter a phone in September for her 8th birthday and set up a 4 digit code to get in and out the phone for some reason it's not working”

Straight Talk Wireless Rating Stats

2.8 out of 5 stars
based on 762 reviews
See all 1879 reviews

Rating trend

About

Straight Talk Wireless Terms of Service
To read more: https://www.straighttalk.com/terms
Straight Talk Wireless Privacy Policy
To read more: https://www.straighttalk.com/wps/portal/home/h/legal/privacy-policy
Straight Talk Wireless FAQ
To read more: https://www.straighttalk.com/faq
Top Straight Talk Wireless Services

Phone Service, Phone Plan, Customer Care

Top Straight Talk Wireless Products

Sim Card, Mobile Hotspot Plan, Account

Straight Talk Wireless Pros and Cons

Pros: Price, Unlimited plan has served me well, Cell phone, Service plan, I could go almost anywhere in the us and use my phone

Cons: Bad customer service, Customer service staff, Misleading terms of service, Poor service quality, Given the runaround

Summary

Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless is ranked 57 out of 1933 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Straight Talk Wireless Stats

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