Straight Talk Wireless Phone Numbers and Emails

Toll-Free Number:

  • (877) 430-2355
  • Total calls: 2.4K
  • Issues resolved: 67
  • Last call:

Customer Service:

  • (855) 222-2355
    Sim Customer
  • (800) 299-7784

Straight Talk Wireless Emails:

Customer Service
Customer Care Center
Media

Straight Talk Wireless Contact Information

Straight Talk Wireless Website:

Straight Talk Wireless Help Center:

Corporate Office Address:

Straight Talk, Inc
9700 NW 112th Avenue
Miami, Florida 33178
United States
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Straight Talk Wireless Rating Based on 1K Reviews

Rating details

2.7
more details
Customer service
Website
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of Straight Talk Wireless Customer Service Calls

3.3K TOTAL
CALLS
09:43 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Straight Talk Wireless Customer Service?

Staff Question:

  • “Service refill”
  • “To switch my service to new phone”
  • “To reload my service buy a card”

Activation/ Cancellation Question:

  • “Activate”
  • “Renew plan”
  • “To activate a phone”

Product/ Service Question:

  • “Network doesnt work”
  • “To disconnect service”
  • “Phonenumber not working”

Payments and Charges Question:

  • “Payment”
  • “To pay my bill”
  • “Charged me wrongly need reimbursed”

Account Question:

  • “It will not let me login to my straight account”
  • “Update account number to switch service”
  • “Cant get into my account on line”

Cards Question:

  • “SIM card issues”
  • “My sim card is lock me out of phone”
  • “My pone an sims card was stolen an I need to turn this phone on with my number to the phone that was stolen”

Request for Information Question:

  • “About my plan”
  • “See what the status is on my portable wifi and minutes are”
  • “To check compartibility”

Return/ Replace Question:

  • “Return Devie”
  • “I was told to return my phone because it doesnt work”
  • “I need to see if I can change an AT&T phone that I bought”

Shipping and Delivery Question:

  • “Check tracking my phone”
  • “Bought a phone didn't get it yet”
  • “My shipping address for my order is wrong and did not receive a number for the phone i ordered”

Refund Question:

  • “I need for u guys to refund my money”
  • “Refund”
  • “Won't refund unauthorized charge”

Employment Question:

  • “To see if u can wait until the 3is day I get paid”

Other Question:

  • “Cracked screen”
  • “Actvaite the my phone”
  • “Because i see my phone face”

About

Straight Talk Wireless Terms of Service
To read more: https://www.straighttalk.com/terms
Straight Talk Wireless Privacy Policy
To read more: https://www.straighttalk.com/wps/portal/home/h/legal/privacy-policy
Straight Talk Wireless FAQ
To read more: https://www.straighttalk.com/faq
Top Straight Talk Wireless Services

Phone Service, Phone Plan, Customer Care

Top Straight Talk Wireless Products

Sim Card, Mobile Hotspot Plan, Account

Straight Talk Wireless Pros and Cons

Pros: Price, Unlimited plan has served me well, Good until you need help, No contract, Cost

Cons: Horrible customer service, Customer service staff, Misleading terms of service, Poor service quality, Customer service unable or unwilling to help

Related Companies

America Movil, TracFone, Safelink Wireless, Total Wireless, Simple Mobile

Summary

Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 87 out of 1708 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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