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Summary of Straight Talk Wireless Customer Service Calls

45 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
04:07 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Straight Talk Wireless to Ask about:

Activation/ Cancellation:

  • “Activation and adding service pin”

Payments and Charges:

  • “Make a payment”

Other:

  • “Stolen phone”
  • “Get phone set up”
  • “Problem with online shopping”

Straight Talk Wireless Rating Stats

2.0 out of 5 stars
based on 676 reviews
See all 1744 reviews

Rating stats

  1. 288 reviews
  2. 188 reviews
  3. 117 reviews
  4. 60 reviews
  5. 23 reviews

About Straight Talk Wireless

Top 5 Straight Talk Wireless Services

Phone Service, Phone Plan, Customer Care, Internet Service, Mobile Phone Service

Top 5 Likes about Straight Talk Wireless

Price, Unlimited plan has served me well, Service plan, I could go almost anywhere in the us and use my phone, Cell phone

Top 5 Dislikes about Straight Talk Wireless

Rudeness of customer service, Customer service staff, Misleading terms of service, Refusal to help, Lied to by employees

Summary

Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 120 out of 1844 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Straight Talk Wireless Stats

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Number of Reviews

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Number of Calls

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