Straight Talk Wireless Phone Numbers and Emails

Toll-Free Number:

  • (877) 430-2355
Send Message

Customer Service:

  • (877) 878-7908


  • (877) 799-9989


  • (877) 799-1999
    Privacy Inquiries

Straight Talk Wireless Emails:

Privacy Inquiries, Privacy Inquiries
Is this your business?

How to Contact Straight Talk Wireless?

Most Popular Number:

(877) 430-2355
Total calls: 5 354 Issues resolved: 149 Last call: Sep 29, 2023

Can I Contact Straight Talk via Live Chat?

You can contact Straight Talk via live chat. To start a Straight Talk live chat sessionk, you can visit Facebook and get in touch with their Facebook Support. You can also visit Straight Talk chat room where you will be connected to a live chat agent who can assist you with your inquiries or concerns. Alternatively, you can also contact Straight Talk support by phone or email.

What Are Straight Talk Customer Service Working Hours?

Straight Talk customer service hours are available 7 days a week from 8:00 am to 11:45 pm EST and includes their phone and live chat support.

However, their website and self-service options are available 24 hours a day, 7 days a week. If you need assistance outside of their customer service hours, you can also email or message them on social media, and the Straight Talk support will respond as soon as possible during their business hours.

How Can I Contact Straight Talk Wireless Customer Care via My Account?

To contact Straight Talk Wireless customer care via your account, take the following actions. Log in to your Straight Talk account on the website or through the Straight Talk mobile app. Once you are logged in, navigate to the "Support" section of your account dashboard. In the support section, you will see various options such as FAQs, chat support, phone and email support.

Click on the "Chat" option to start Straight talk live chat with a customer care representative, or click the "Call Us" option to speak with a representative over the phone. If you prefer to send an email, click on the "Email Us" option and fill out the contact form with your inquiry or concern. Once you have submitted your inquiry or started a chat session, a Straight Talk support representative will respond as soon as possible to assist you with your concern.

What Is a Straight Talk Wireless Phone Number?

You can contact Straight Talk customer service by phone at 1-877-430-2355 and 1-877-878-7908. This phone number can be used to activate a new phone or service, check your account balance, add or remove features, troubleshoot issues, or for any other general inquiries you may have. Straight Talk customer service is available 7 days a week from 8:00 am to 11:45 pm EST.

If you have any privacy issues or inquiries, you can conatct them at 1-877-799-1999. And you can also contact the home phone at 1-800-299-7784.

Contact Information

Straight Talk Wireless Website:

Straight Talk Wireless Help Center:

Corporate Office Address:

Straight Talk, Inc.
9700 NW 112th Avenue
Miami, Florida 33178
United States

Straight Talk Wireless Customer Service Reviews

1.4 / 5
Poor customer service

Poor Customer service Every time I call the customer service line theres either arguing with me dont wanna help I really dont care I never build a rapport or...

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Grissel Tpo
Mad as crap

I've had nothing but trouble out of 3 phones I bought and customer service. They've lied didn't tell me they were a part of Verizon. Said my info was deleted....

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How Good is Straight Talk Wireless's Customer Service?

Leanore Mte
Leanore Mte
Feels Disappointed | Sep 14, 2023

Hit may checking count2time for one bill

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Kania Llh
Kania Llh
Feels Disappointed | Sep 06, 2023

Some of the agents are good. But they are over powered by the lousy ones unfortunately

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Bricia Cyc
Bricia Cyc
Feels Neutral | Aug 27, 2023

I had points medicine they were able to put them back under my account. No problem at all. Thank you, Kathran West.

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Brianah Ohd
Brianah Ohd
Feels Disappointed | Aug 22, 2023

Still waiting for a call back

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Sheryle D Swc
Sheryle D Swc
Feels Disappointed | Aug 10, 2023

I had a gentleman trying to help me and was put on hold several times while he checked things out When he came back on the phone he said my name and the phone made a noise and we were cut off I called back and a lady was not nice at all saying there was nothing they can do for me.

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Mandi Xry
Mandi Xry
Feels Satisfied | Aug 07, 2023


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Summary of Straight Talk Wireless Customer Service Calls

11:29 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Straight Talk Wireless?

Staff Question:

  • “The weather was very rude hung up on me had me on the phone for almost 3 hours and still did not solve my problem”
  • “Change service to a different phone”
  • “Trying to get my service re activated”

Activation/ Cancellation Question:

  • “Reactivate phone”
  • “Cancel phone”
  • “Cancelled and I had been charged 49 37”

Product/ Service Question:

  • “My phone is not working”
  • “Talk about home internet”
  • “Internet for roku”

Payments and Charges Question:

  • “Update payment info”
  • “Fraud”
  • “Over charge”

Account Question:

  • “To see how i can get into my account”
  • “My phone is broken and I cannot access my account and I'm trying to cancel”
  • “Need account information”

Request for Information Question:

  • “Need to talk to customer service”
  • “About my bill”
  • “Support”

Cards Question:

  • “Can't read pin on plan card”
  • “Change card”
  • “I need a sim card puk”

Return/ Replace Question:

  • “Change my phone number”
  • “Changing phones”
  • “Returns”

Shipping and Delivery Question:

  • “Phone did not get automatically reloaded”
  • “I did not receive my order”
  • “To get the code to unlock my phone”

Refund Question:

  • “Refund”
  • “I need for u guys to refund my money”
  • “I need to go get refund”

Website/ Application Question:

  • “My boyfriend qualified for the ACP and I've got the number for his application number and now I'm trying to call return my call you guys I have to talk to someone last night and with that number so we figure out to get his plan back going”
  • “Website”
  • “I filled out ACP application recently and was approved. Need help with service and device”

Employment Question:

  • “Job”
  • “To see if u can wait until the 3is day I get paid”

Other Question:

  • “Trying to refill”
  • “Can my phone be used over seas in Isreal”
  • “To enroll in autofill”


Related Companies

Verizon, Verizon Wireless, TracFone, Aol, Walmart Family Mobile


Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 255 out of 1761 in Telecommunications category

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