Contact Information

Straight Talk Wireless Phone Numbers

Toll-Free Number:

  • (877) 430-2355
  • (877) 430-2355
  • (800) 299-7784
  • (800) 649-7570
  • (800) 229-6846
  • (800) 867-7183
  • (877) 440-9758
  • (888) 442-5102
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Straight Talk Wireless Chat:

Straight Talk Wireless Email:

Corporate Office Address:

Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States

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Summary of Straight Talk Wireless Customer Service Calls

05:35 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Straight Talk Wireless to Ask about:

Staff Question:

  • “My service”
  • “Phone says no service”
  • “New customer looking for phones and service”

Activation/ Cancellation Question:

  • “Activate”
  • “Temporary phone deactivation”
  • “Cancel phone”

Product/ Service Question:

  • “My god damn phone don't work”
  • “Phone not working”
  • “Guy was moving minutes an vell number call stopped now neither phone works”

Payments and Charges Question:

  • “Payment”
  • “Automatic payments”
  • “Need to pay my bill”

Account Question:

  • “Account number”
  • “Account”
  • “I'm locked out of my account and phone on my Samsung Galaxy J7 pro it's asking for a PUK code it's been like this for 2 days I'm not happy” , Review # 1726612

Cards Question:

  • “SIM card and device upgrade question”
  • “Check what sim card i need to get for my phone.”
  • “Add a new debt card”

Request for Information Question:

  • “About a phone”
  • “Tryn to find out if a phone i have is compatible”
  • “Find out account information”

Employment Question:

  • “Debit card was charged and I don’t have this service”

Other Question:

  • “Phone is saying no sim”
  • “No internet”
  • “Puk code”

Straight Talk Wireless Rating Stats

2.8 out of 5 stars
based on 771 reviews
See all 1891 reviews

Rating trend


Straight Talk Wireless Terms of Service
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Straight Talk Wireless Privacy Policy
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Straight Talk Wireless FAQ
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Top Straight Talk Wireless Services

Phone Service, Phone Plan, Customer Care

Top Straight Talk Wireless Products

Sim Card, Mobile Hotspot Plan, Account

Straight Talk Wireless Pros and Cons

Pros: Price, Unlimited plan has served me well, Cell phone, Service plan, I could go almost anywhere in the us and use my phone

Cons: Poor customer service, Customer service staff, Misleading terms of service, Poor service quality, Given the runaround


Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 59 out of 1945 in Telecommunications category

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