Contact Straight Talk Wireless Customer Service
Straight Talk Wireless Phone Numbers and Emails
Toll-Free Number:
-
(877) 430-2355
- Total calls: 2.4K
- Issues resolved: 67
- Last call:
Customer Service:
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(855) 222-2355Sim Customer
-
(800) 299-7784
Straight Talk Wireless Emails:
Straight Talk Wireless Contact Information
Straight Talk Wireless Website:
Straight Talk Wireless Help Center:
Corporate Office Address:
Summary of Straight Talk Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Straight Talk Wireless Customer Service?
Staff Question:
- “Service refill”
- “To switch my service to new phone”
- “To reload my service buy a card”
Activation/ Cancellation Question:
- “Activate”
- “Renew plan”
- “To activate a phone”
Product/ Service Question:
- “Network doesnt work”
- “To disconnect service”
- “Phonenumber not working”
Payments and Charges Question:
- “Payment”
- “To pay my bill”
- “Charged me wrongly need reimbursed”
Account Question:
- “It will not let me login to my straight account”
- “Update account number to switch service”
- “Cant get into my account on line”
Cards Question:
- “SIM card issues”
- “My sim card is lock me out of phone”
- “My pone an sims card was stolen an I need to turn this phone on with my number to the phone that was stolen”
Request for Information Question:
- “About my plan”
- “See what the status is on my portable wifi and minutes are”
- “To check compartibility”
Return/ Replace Question:
- “Return Devie”
- “I was told to return my phone because it doesnt work”
- “I need to see if I can change an AT&T phone that I bought”
Shipping and Delivery Question:
- “Check tracking my phone”
- “Bought a phone didn't get it yet”
- “My shipping address for my order is wrong and did not receive a number for the phone i ordered”
Refund Question:
- “I need for u guys to refund my money”
- “Refund”
- “Won't refund unauthorized charge”
Employment Question:
- “To see if u can wait until the 3is day I get paid”
Other Question:
- “Cracked screen”
- “Actvaite the my phone”
- “Because i see my phone face”
About
Phone Service, Phone Plan, Customer Care
Sim Card, Mobile Hotspot Plan, Account
Pros: Price, Unlimited plan has served me well, Good until you need help, No contract, Cost
Cons: Horrible customer service, Customer service staff, Misleading terms of service, Poor service quality, Customer service unable or unwilling to help
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Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.
Straight Talk Wireless is ranked 87 out of 1708 in Telecommunications category
USA
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