Straight Talk Wireless Phone Numbers and Emails

Toll-Free Number:

  • (877) 430-2355

Customer Service:

  • (855) 222-2355
    Sim Customer
  • (877) 430-2355
  • (800) 299-7784

Straight Talk Wireless Emails:

Customer Service
Customer Care Center
Media

Straight Talk Wireless Contact Information

Straight Talk Wireless Website:

Straight Talk Wireless Online Chat:

Corporate Office Address:

Straight Talk, Inc
9700 NW 112th Avenue
Miami, Florida 33178
United States
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Straight Talk Wireless Rating Based on 935 Reviews

Rating details

2.7
more details
Customer service
Website
Reliability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Straight Talk Wireless Customer Service Calls

2.1K TOTAL
CALLS
08:10 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Straight Talk Wireless Customer Service?

Staff Question:

  • “Service change over”
  • “To reload my service buy a card”
  • “Phone says no service”

Product/ Service Question:

  • “My phone broke”
  • “Internet not working”
  • “The volume on my phone is not working for outgoing calls it was working fine yesterday but when I try to make outgoing calls the person on the other line but they can't hear me I've tried to call several different people and they say the same thing i”

Activation/ Cancellation Question:

  • “My reason why I'm I just bought a straight talk phone phone from wish and want to get it activated but I don't have a sim card but can I use my Verizon sim card to activate my straight talk phone now ow”
  • “Activation”
  • “Need to cancel contract”

Payments and Charges Question:

  • “Pay bill”
  • “Update payment info”
  • “Billing”

Account Question:

  • “To take my bank account off my account”
  • “I lost my phone and swop my my phone over and need my account number”
  • “Trying to change the phone number that's on my account”

Cards Question:

  • “Needing a new sim card”
  • “New credit card number”
  • “SIM card issues”

Request for Information Question:

  • “Have questions about switching to Straight talk”
  • “Need to talk to customer service”
  • “Need help with airtime”

Return/ Replace Question:

  • “I need to see if I can change an AT&T phone that I bought”
  • “Changing phones”
  • “Haven't received my device back fixed or replaced with a new phone!!!”

Shipping and Delivery Question:

  • “Check tracking my phone”
  • “I did not receive my prepaid card.”
  • “I didn't mean to delete my contacts am tried and tried to get them back and I can't”

Refund Question:

  • “Refund”
  • “Won't refund unauthorized charge”
  • “Refund or activate my phone”

Other Question:

  • “Switch phones”
  • “Phone off”
  • “Phone issues”

About

Straight Talk Wireless Terms of Service
To read more: https://www.straighttalk.com/terms
Straight Talk Wireless Privacy Policy
To read more: https://www.straighttalk.com/wps/portal/home/h/legal/privacy-policy
Straight Talk Wireless FAQ
To read more: https://www.straighttalk.com/faq
Top Straight Talk Wireless Services

Phone Service, Phone Plan, Customer Care

Top Straight Talk Wireless Products

Sim Card, Mobile Hotspot Plan, Account

Straight Talk Wireless Pros and Cons

Pros: Price, Unlimited plan has served me well, No contract, Good until you need help, Cost

Cons: Customer service, Customer service staff, Misleading terms of service, Poor service quality, Customer service unable or unwilling to help

Related Companies

America Movil, TracFone, Safelink Wireless, Total Wireless, Simple Mobile

Summary

Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 68 out of 1695 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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