Straight Talk Wireless Phone Numbers and Emails

Toll-Free Number:

  • (877) 430-2355
Send Message

Customer Service:

  • (877) 878-7908


  • (877) 799-9989


  • (877) 799-1999
    Privacy Inquiries

Straight Talk Wireless Emails:

Privacy Inquiries, Privacy Inquiries
Claim Your Business

How to Contact Straight Talk Wireless?

Most Popular Number:

(877) 430-2355
Total calls: 4 910 Issues resolved: 127 Last call: May 28, 2023

Can I Contact Straight Talk via Live Chat?

You can contact Straight Talk via live chat. To start a Straight Talk live chat sessionk, you can visit Facebook and get in touch with their Facebook Support. You can also visit Straight Talk chat room where you will be connected to a live chat agent who can assist you with your inquiries or concerns. Alternatively, you can also contact Straight Talk support by phone or email.

What Are Straight Talk Customer Service Working Hours?

Straight Talk customer service hours are available 7 days a week from 8:00 am to 11:45 pm EST and includes their phone and live chat support.

However, their website and self-service options are available 24 hours a day, 7 days a week. If you need assistance outside of their customer service hours, you can also email or message them on social media, and the Straight Talk support will respond as soon as possible during their business hours.

How Can I Contact Straight Talk Wireless Customer Care via My Account?

To contact Straight Talk Wireless customer care via your account, take the following actions. Log in to your Straight Talk account on the website or through the Straight Talk mobile app. Once you are logged in, navigate to the "Support" section of your account dashboard. In the support section, you will see various options such as FAQs, chat support, phone and email support.

Click on the "Chat" option to start Straight talk live chat with a customer care representative, or click the "Call Us" option to speak with a representative over the phone. If you prefer to send an email, click on the "Email Us" option and fill out the contact form with your inquiry or concern. Once you have submitted your inquiry or started a chat session, a Straight Talk support representative will respond as soon as possible to assist you with your concern.

What Is a Straight Talk Wireless Phone Number?

You can contact Straight Talk customer service by phone at 1-877-430-2355 and 1-877-878-7908. This phone number can be used to activate a new phone or service, check your account balance, add or remove features, troubleshoot issues, or for any other general inquiries you may have. Straight Talk customer service is available 7 days a week from 8:00 am to 11:45 pm EST.

If you have any privacy issues or inquiries, you can conatct them at 1-877-799-1999. And you can also contact the home phone at 1-800-299-7784.

Contact Information

Straight Talk Wireless Website:

Straight Talk Wireless Help Center:

Corporate Office Address:

Straight Talk, Inc.
9700 NW 112th Avenue
Miami, Florida 33178
United States

Straight Talk Wireless Customer Service Reviews

1.4 / 5
Huston Xuf
Customer service reps hang up on you!

After purchase of new phone and not being able to talk to family after adding Long distance International card. I tried several unsuccessful attempts to...

Read full review
Faith S Tep
I really love this service

Everything went so smoothly and there were no hiccups and I just like the customer service. The automated service is great too. User's recommendation: I...

Read full review

How Good is Straight Talk Wireless's Customer Service?

Kenzli Zrc
Kenzli Zrc
Feels Disappointed | May 02, 2023

Thier web site is a sham

Read full quote
Wyvonne Lcp
Wyvonne Lcp
Feels Neutral | Apr 07, 2023

I love the service vs cost but the app at least on android is abysmal. I see no clear was to make payment nor use my 2+ years of points.

Read full quote
Domenique Whw
Domenique Whw
Feels Neutral | Mar 22, 2023

Every thing went good

Read full quote
Derrick R Rkc
Derrick R Rkc
Feels Disappointed | Mar 14, 2023

Not good

Read full quote
Venia Vat
Venia Vat
Feels Disappointed | Feb 21, 2023

Read the certified letter when signed for it explains much about my experience. Feel free to email me

Read full quote
Mannat Fta
Mannat Fta
Feels Disappointed | Feb 09, 2023


Read full quote

Summary of Straight Talk Wireless Customer Service Calls

11:35 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Straight Talk Wireless?

Staff Question:

  • “Refill my service”
  • “Refill service”
  • “My service isnt the best”

Activation/ Cancellation Question:

  • “Activate phone”
  • “Activate eSIM”
  • “Reactivate phone”

Payments and Charges Question:

  • “Need to pay my bill”
  • “Payment plans”
  • “Payments”

Product/ Service Question:

  • “To get my phone seevice working”
  • “The phone I have for straight talk is broken so I need to stop from them taking money out of my account”
  • “My phone doesn't work!”

Account Question:

  • “Bc I can't order my plan online bc it is blocked for some reason”
  • “I need my account and PIN number”
  • “Can't get into my account”

Request for Information Question:

  • “About a phone line that has an a time on it”
  • “Need to talk to a human(disabled)”
  • “My no I kept of long time can I refill and start again”

Cards Question:

  • “Family dollar sold me a straight talk refill card and it wasn't the right one”
  • “New credit card”
  • “Trying to put my card I have in my account on my phone”

Refund Question:

  • “I need to go get refund”
  • “Refund”
  • “I need for u guys to refund my money”

Shipping and Delivery Question:

  • “Need my number changed but when I used the automatic voice it gave me a code but I didn't receive my new phone number”
  • “Because my new phone hasn't shipped yet”
  • “You should not have a character limit for a reasonable email I tried explaining but was to long. You can read the certified letter when it is delivered in Florida and signed for. Feel free to email me”

Return/ Replace Question:

  • “Changing my phone number”
  • “For a replacement iPhone”
  • “To replace an exciting straight talk phone that is going to voice mail”

Website/ Application Question:

  • “My boyfriend qualified for the ACP and I've got the number for his application number and now I'm trying to call return my call you guys I have to talk to someone last night and with that number so we figure out to get his plan back going”
  • “Website”
  • “I filled out ACP application recently and was approved. Need help with service and device”

Employment Question:

  • “Job”
  • “To see if u can wait until the 3is day I get paid”

Other Question:

  • “Change over revive to a new phone”
  • “I want to get my straight talk number”
  • “No data on phone”


Related Companies

Verizon, Yahoo, Verizon Wireless, TracFone, Aol


Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 264 out of 1752 in Telecommunications category

Area Served


Payment Methods


Compare Straight Talk Wireless To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Verizon Wireless
3429 reviews
3282 reviews
7062 reviews
Write a review
Do you have something to say about Straight Talk Wireless? What happened? What can we help you with?
Submit review Don't show this popup