Straight Talk Wireless Phone Numbers and Emails

Toll-Free Number:

  • (877) 430-2355
Send Message

Customer Service:

  • (877) 878-7908

Accessibility:

  • (877) 799-9989

Legal:

  • (877) 799-1999
    Privacy Inquiries

Straight Talk Wireless Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Media
Claim Your Business

Contact Information

Straight Talk Wireless Website:

Straight Talk Wireless Help Center:

Corporate Office Address:

Straight Talk, Inc.
9700 NW 112th Avenue
Miami, Florida 33178
United States

Straight Talk Wireless Customer Service Reviews

1.4 / 5
Bad
Pissedconsumer4277801
No service busy signal

Still waiting confirmation number is10364**** no land line service for a monty my service was disconnected with. Busy signal and no one informed me I've called...

Read full review
Who K
Customer for over 15 YEARS
1.9

Worst of worst Philippines customer service for American customers. Very poor English skills about 80 to 90 % of the time. Scripted , dysfunctional Q&A in...

Read full review

Summary of Straight Talk Wireless Customer Service Calls

6.4K TOTAL
CALLS
11:55 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Straight Talk Wireless?

Staff Question:

  • “Get service started back”
  • “Want to talk to customer service”
  • “Service issue”

Activation/ Cancellation Question:

  • “Trying to reactivate my phone”
  • “I need to cancel my service”
  • “Cancellation of service”

Product/ Service Question:

  • “Hotspot not working”
  • “Broken phone”
  • “My phone don't work”

Payments and Charges Question:

  • Payment extension
  • “Change the debit card number on there”
  • “Automatic payments”

Account Question:

  • “For my account number”
  • “I have a new email address and i need to reset my password”
  • Need account number n a transfer pin, plzz

Request for Information Question:

  • “Check on date of refill”
  • “Need to talk to customer service”
  • “Need to talk to an employee tnat actual fixes things”

Cards Question:

  • “Sims card”
  • “Card don't work”
  • “Trying to get my pin”

Refund Question:

  • “I need to go get refund”
  • “I need for u guys to refund my money”
  • “Refund”

Shipping and Delivery Question:

  • “Need to get the seven day plan”
  • “To get the code to unlock my phone”
  • “For a order I placed never received it yet”

Return/ Replace Question:

  • “To replace an exciting straight talk phone that is going to voice mail”
  • “Changing phones”
  • “To change accounts”

Website/ Application Question:

  • “I filled out ACP application recently and was approved. Need help with service and device”
  • “Did application on line for a phone but I can check out”
  • “Bought a stright talk phone from there website and it was crack”

Employment Question:

  • “Job”
  • “To see if u can wait until the 3is day I get paid”

Other Question:

  • “Technical support”
  • “Changed my number”
  • “Transfer number to another phone”

About

Related Companies

Verizon, Yahoo, Verizon Wireless, TracFone, Aol

Summary

Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless reviews and complaints

Straight Talk Wireless is ranked 215 out of 1622 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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