Contact Information

Straight Talk Wireless Phone Numbers

Toll-Free Number:

  • (877) 430-2355
  • (877) 430-2355
  • (800) 299-7784
  • (800) 649-7570
  • (800) 229-6846
  • (800) 867-7183
  • (877) 440-9758
  • (888) 442-5102
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Straight Talk Wireless Chat:

Straight Talk Wireless Email:

Corporate Office Address:

Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States

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Summary of Straight Talk Wireless Customer Service Calls

05:56 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Straight Talk Wireless to Ask about:

Staff Question:

  • “Refill service”
  • “Want to switch phone service.”
  • “To our service”

Activation/ Cancellation Question:

  • “Activate”
  • “Bought a keep ypur own phone sim activation kit and the sim card isnt working”
  • “I am ttying to activate a friends phone dod all steps tou gave me still not working”

Product/ Service Question:

  • “Hotspot not working”
  • “Saying i have no network” , Review #1758907
  • “My god damn phone don't work” , Review # 1748575

Account Question:

  • “To change my voice mail password”
  • “Can't unlock my phone forgot password”
  • “My daughter bought an iPhone at Walmart and we need to get it unlocked so she can transfer her number to it which is on a T-Mobile account”

Payments and Charges Question:

  • “Update payment info”
  • “Need to pay my bill”
  • “Charged me wrongly need reimbursed”

Cards Question:

  • “Trying to switch sim card to a new phone”
  • “SIM card switch”
  • “Phone card won't work”

Request for Information Question:

  • “Question on new phone”
  • “How can i use my cell oversees”
  • “Find out account information”

Return/ Replace Question:

  • “Changing phones”

Employment Question:

  • “Debit card was charged and I don’t have this service”

Other Question:

  • “Add air time”
  • “Phones”
  • “Actvaite the my phone”

Straight Talk Wireless Rating Stats

2.8 out of 5 stars
based on 784 reviews
See all 1918 reviews

Rating trend


Straight Talk Wireless Terms of Service
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Straight Talk Wireless Privacy Policy
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Straight Talk Wireless FAQ
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Top Straight Talk Wireless Services

Phone Service, Phone Plan, Customer Care

Top Straight Talk Wireless Products

Sim Card, Mobile Hotspot Plan, Account

Straight Talk Wireless Pros and Cons

Pros: Price, Unlimited plan has served me well, Cost, Cell phone, Service plan

Cons: Horrible customer service, Customer service staff, Misleading terms of service, Poor service quality, Given the runaround


Straight Talk Wireless is a Mobile Virtual Network Operator that was founded in 1992. It is a major American no-contract cell phone provider in the U.S. It is operated by TracFone Wireless Inc. The company provides handsets from such manufacturers as Samsung, Motorola, LG and Nokia. Straight Talk offers a free mobile phone and limited quantity of vocal minutes every month for low level income families. The company provides two no-contract plans: an unlimited one at 45 per month and the second is ALL YOU NEED for 30 monthly fees. Straight Talk offers a broad choice of cell phones that feature such characteristics as camera, sliding bars, QWERTY keyboards, etc.

Straight Talk Wireless is ranked 55 out of 1908 in Telecommunications category

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