Hermon, New York
Not resolved
1 comment

8/14 I got a Straight Talk smart phone for $45 card. Reception for anything on the web where I live is very poor.

I switched to Consumer Cellular, put their SIM Card in, and used for 2 1/2 days with no problem;ST had told me my phone was unlocked so I didn't hesitate to change. Dirty b....ds deactivated my phone. When I asked to have it unlocked, was told they couldn't and it wouldn't work w/another company. Liars.

It worked for 2 1/2 days without issues. My phone, but appears they consider it there. Really PISSED, but appears I'm stuck buying a new phone. Wish I could unlock what I alreadypaid for.

Went thru 3 reps, w/the last hanging up on me when I asked him why. Terrible representatives, outsourced to the Phillipines, even though says Fl.

is headquarters. Probably a desk in an unoccupied office.

Product or Service Mentioned: Straight Talk Wireless Sim Card.

Reason of review: locked phone, no help unlocking, rude customer service (also very broken English, hard to understand).

Monetary Loss: $149.

Preferred solution: Full refund.

Straight Talk Wireless Cons: Refusal to unlock phone, Felt deceived.

  • Poor Business Practice
  • Android phone
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Straight Talk Wireless Reviews

  1. 340 reviews
  2. 222 reviews
  3. 129 reviews
  4. 65 reviews
  5. 28 reviews
Straight Talk Wireless reviews