Customer Service Sux! | Straight Talk Wireless review from Washington, District Of Columbia

I attempted to transfer my phone # from a Boost Moble to my new Straighttalk phone online & it did not work. After 24 hours with no phone service, i called Straighttalk & was put on hold for almost an hour that day & again 4 different times that same evening!The 1 time that i did get thru to someone (Not AMERICAN)i was told to call back in an hour or 2 so that a representative could assist me.This is my 5th phone call today & i have wasted more than 4 hours trying to get thru to these people!!!!THE CUSTOMER SERVICE SUX!!!!!!!
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1 comment
Anonymous
#398645

Stop reposting! We got the hint the first time you posted and yet still no one gives a ***

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#284434 Review #284434 is a subjective opinion of poster.
I purchased a new phone and ported my number for Tracfrone to Straight Talk. After 12 hours my old phone had already quit working and the Straight talk phone was not working. I called customer service and spent 2 1/2 hours on the phone with them on Monday. Most of...
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15 comments
Anonymous
#959067

I however, am having this exact same problem. I've done this several times before in the past and its never taken this long.

Get it together straighttalk, you've definitely lost my business

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#205595 Review #205595 is a subjective opinion of poster.