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Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
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1 comment

i was told i could cancel a plan on 1 phone and use it on another phone when it ran out. Now a different person tells me that it was not stopped and i have no minuets to add to my other phone so i threw away 45.00 because i thought they told me the truth.

the first time. when i asked if they could find the other phone call they said they couldn't.

i will be finding a new service for my other 3 phones. because you sure can't trust the ones at straight talk also it would be nice to talk to someone that can speak English.

Product or Service Mentioned: Straight Talk Wireless Phone Plan.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: give me my money back.

I didn't like: Basicly called me a liar.

  • Straight Talk sucks
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Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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