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1 comment

i was told i could cancel a plan on 1 phone and use it on another phone when it ran out. Now a different person tells me that it was not stopped and i have no minuets to add to my other phone so i threw away 45.00 because i thought they told me the truth.

the first time. when i asked if they could find the other phone call they said they couldn't.

i will be finding a new service for my other 3 phones. because you sure can't trust the ones at straight talk also it would be nice to talk to someone that can speak English.

Product or Service Mentioned: Straight Talk Wireless Phone Plan.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: give me my money back.

I didn't like: Basicly called me a liar.

  • Straight Talk sucks
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MariaST
#1252697
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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