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Ive had this same sim card and number for years. Ive had two different phones with this sim card.

Ive never missed a phone payment. I had to switch my sim card to a different phone because my iphone broke. When i called to have the number switched she acted like she was so dumb. She didnt know how to do it.

She literally said, "You must but new starter kit." Ummm noooo i must not i just paid my bill.

Not to mention the noise in the background of the workers goofing off. Learn how to speak english and do your job

Product or Service Mentioned: Straight Talk Wireless Phone Service.

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Hi. I'm Maria from Straight Talk Wireless.

We apologize for the trouble this has caused you. Please click on this link to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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