2 comments
1.4

Knowledgeable Humans are non-exsistant and I can't use my phone half the time. Forced me to go elsewhere.

User's recommendation: Don't bother.

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Location: Canandaigua, New York

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#1852735

Hi. This is Maria from Straight Talk Wireless.

Our sincere apology for the inconvenience that you have experienced with our service. We understand where you are coming from. To assist you with your concerns, please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

#1852656

Hi. This is Maria from Straight Talk Wireless.

Our sincere apologies for the bad experience that you have gone through with our customer service. Please know that we always strive hard to provide you the best customer experience. We would like the opportunity to investigate your feedback further. Please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support.

You may also text HELP to 611611.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.

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