phone service customer service customer card number sim card money plan problem
1.7
Details
I was considering buying my daughter a inexspensive flip phone and buying the $30.00 a month service card with no plan but after reading the reviews ( which are only bad) I'm just not sure. I use straight talk myself and on occasion have had to speak with customer...
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1 comment
MariaST
#1098442

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#774550 Review #774550 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless Phone Service Review

1.8
Details
BEWARE! We had straight talk for cell service. Twice when we used our bank card to buy minutes within 2 days both times we had security breach with someone trying to get money out of our bank account over the internet. I cant believe it was anyone except them. They ask for all your information.
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Review
#749832 Review #749832 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Problems with payment

Straight talk empoyees | Straight Talk Wireless review from Ocklawaha, Florida

1.0
Details
well, where do i start, my phone was activated in MD, my daughter gave it to me but i m in Florida..I ve been without a phone for two weeks waiting for straighttalk to issue me a new number, i ve received 3 SIM cards to no avail. nothing has been resolved after being on the phone with them over 30 different employees and 10 hrs of wasting my hubbys minutes..these idiots should be out of business. what do i do now??i have cussed them pleaded with them and finally told them no more SIM cards just send me a new phone with a new number :(
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1 comment
MariaST
#1078878

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#749602 Review #749602 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
everything about them
Loss
$75
Preferred solution
Full refund

Samsung Galaxy S4 Review

Phone wont call says mobile net work unavailable
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Review
#737464 Review #737464 is a subjective opinion of poster.
Reason of review
Damaged or defective

Upset customer | Straight Talk Wireless review from Panama City, Florida

This is the worse service ever. I had ATT over 30 years and someone introduce me to Straight Talk. (bad idea) I purchase the device for $53.00 at Walmart pluse 2 service cards for $15each ($98.00), took it home and used it for 20days.On 21st, the device stop working. I called Straight Talk and explain to them what happend and they said they'll send me a new device. That never happened, I waited for 24days and never recieved a new device, I was on the phone with customer representive every day. I end up going back to Walmart buying another device which costed me another $53.00 plus $15 service card. I still dont have any service as of today. I will be posting this on facebook and faxing , writing , and emailing the corporate office. I am truly disappointment with this company.
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1 comment
MariaST
#1065026

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#735483 Review #735483 is a subjective opinion of poster.
Reason of review
not happy at all

Straighttalk lost my number | Straight Talk Wireless review from Floral City, Florida

Just purchased a new straight talk phone which I activated on line. I put my phone number in which I have used over 10 years. Today I noticed the phone was not listing my number, it was a strange number I had never seen before. I called straight talk, they told me I had turned my number off and requested a new one....which I never did. After 3.5 hours on the phone, they cannot get my number back and it is lost to me forever. On top of that, they charged auto fill again for my monthly billing for the new phone number and the old one had just rolled over.....so now I am out the cost of a new phone and $90 bucks which they will not refund. Plus they don't even care they just lost a long time customer. NOT HAPPY
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1 comment
MariaST
#1064097

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#734464 Review #734464 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
I got this phone assuming it was pretty good, which it is overall. It's a 4G LTE device. According to there website and ad's and commercials, with the data, the first 5gb are supposed to be at high speeds, well I'm here to say the WiFi I use was way faster than there...
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1 comment
MariaST
#1059568

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#729987 Review #729987 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service

Straight Talk Wireless Phone Service Review

i wouldnt recoomend getting a phome from straight talk or talking to them i have issues with my phoneand personally there services sucks i think straight talk should be sued for there *** service and get there phones off the shelves there not worth it
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Review
#705347 Review #705347 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
1.3
Details
Over two years ago I became a "Straight Talk" customer. I bought a "Straight Talk Phone" that included a $45.00 monthly "unlimited" service plan. Each month since then, I have purchased a shiny new $45.00 Unlimited Service Plan card and all was well with the...
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2 comments
MariaST
#1033257

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

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Review
#698686 Review #698686 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Pros
  • Unlimited plan has served me well
Cons
  • No respect for customer with disability
  • Horrible customer service
  • No refund policy and no remedy
Reason of review
Misleading Service Plan charge - No Refund Policy
Loss
$33
Preferred solution
Full refund
So far, after 3 weeks, my only complaint about Straight Talk Wireless relates to the slowness and dishonesty of their customer service department. I have used AT&T, Univision and Virgin, and never before even thought of posting complaints about them on the...
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1 comment
MariaST
#1028354

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#690975 Review #690975 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service