State: Florida Clear all filters (2 of 1892 reviews match)
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3.9
Details
Straight Talk Wireless review - Charged 3 times in one month
Straight Talk Wireless review - Charged 3 times in one month

Update by user Nov 23, 2018

Issue is still unresolved. I even told them I would accept a COMPANY apology and I've seen nothing.

Original review posted by user Oct 24, 2018

October 1 I was charged 38.56. For my October monthly charge. October 5 I was charged again 37.46. October 10 Hurricane Michael happened so no towers were available to...
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Review
#1388113 Review #1388113 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Pros
  • Cell phone
Cons
  • Non-english speaking
  • Lack of tech support
  • Employee knowledge
Reason of review
Poor customer service
Loss
$115
Preferred solution
Let the company propose a solution
Tags
  • Wireless carriers
  • cell phone providers
  • Very Bad Customer Service
  • Language Comprehension
2.6
Details
Straight Talk Wireless review - Thanks for nothing.
Straight Talk Wireless review - Thanks for nothing.

Update by user Oct 27, 2018

Thank you AT&T for taking care of people.

Update by user Oct 27, 2018

Problem resolved because AT&T gave me a FREE phone plus 200.00 credit.

Original review posted by user Oct 23, 2018

During Hurricane Michael I had no bars because rowers were down. When I finally got a signal a week later nothing went through because it said all my data was...
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Review
#1387084 Review #1387084 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Reliability
  • Good until you need help
Cons
  • Incompetence of customer service
  • Given the runaround
Reason of review
Bad quality

Contact Straight Talk Wireless Customer Service

Website:
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

Compare Straight Talk Wireless to

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