phone service customer service customer card number sim card money plan problem
3.9
Details
Charged 3 times in one month - Straight Talk Wireless review
Charged 3 times in one month - Straight Talk Wireless review

Update by user Nov 23, 2018

Issue is still unresolved. I even told them I would accept a COMPANY apology and I've seen nothing.

Original review posted by user Oct 24, 2018

October 1 I was charged 38.56. For my October monthly charge. October 5 I was charged again 37.46. October 10 Hurricane Michael happened so no towers were available to...
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Featured
Review
#1388113 Review #1388113 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Pros
  • Cell phone
Cons
  • Rude service
  • Non-english speaking
  • Employee knowledge
Reason of review
Poor customer service
Loss
$115
Preferred solution
Let the company propose a solution
Tags
  • Wireless carriers
  • cell phone providers
  • Very Bad Customer Service
  • Language Comprehension
2.6
Details
Thanks for nothing. - Straight Talk Wireless review
Thanks for nothing. - Straight Talk Wireless review

Update by user Oct 27, 2018

Thank you AT&T for taking care of people.

Update by user Oct 27, 2018

Problem resolved because AT&T gave me a FREE phone plus 200.00 credit.

Original review posted by user Oct 23, 2018

During Hurricane Michael I had no bars because rowers were down. When I finally got a signal a week later nothing went through because it said all my data was...
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Review
#1387084 Review #1387084 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Good until you need help
  • Reliability
Cons
  • Given the runaround
  • Incompetence of customer service
Reason of review
Bad quality

Contact Straight Talk Wireless Customer Service

Website:
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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