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2 comments
1.1
Details
Your 5G wasn't used up, these crooks have been ripping everyone off with the same scam. they short you on data, airtime, minutes, etc and if you call to complain, and you're not a potential new customer, you mean absolutely nothing to: Tracfone Net10 Wireless Straight...
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Anonymous
#1308916

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

Author
Location
Miami, Florida
Pros
  • Price
Cons
  • Unreachable
  • Thievery
  • Poor customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$450
Preferred solution
Full refund
Tags
  • Telcel Safelink Wireless
  • Page Plus Total Wireless
Review #1019423 is a subjective opinion of poster.
1 comment
I disputed these charges with my bank , which straight talk told me to do, then they cut both of my phones off and told me to go to Walmart and buy a 45.oo card , call them back with the pin ,and they cut my phone on for one day and disconnected it the next day. I...
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MariaST
Straight Talk Wireless Verified Representative
#1260817

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

Author
Location
Miami, Florida
Reason of review
Poor customer service
Loss
$800
Preferred solution
CUT MY PHONES BACK ON AND CANCEL THE PHONE I CALLED TO HAVE DISCONNECTED AND GET MY BROTHERS ACCOUNT CREDIT CARD OFF MINE, WHICH CAUSED HIM HEADACHES AS WELL. BEEN WITH THIS COMPANY FOR 7 YEARS AND NEVER MISSED A PAYMENT
Review #975389 is a subjective opinion of poster.
2 comments
1.0
Details
Straight Talk Wireless: Worst service I have ever had and they lie to you all the time. They are a worthless company you are better off using a set of can and string phones like you played with when you were little kids. They told me my phone was unlocked and it was...
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user85397780
#1304526

I have 2 IPhone 6s that were active with straight talk for over 30 months. When I requested them unlocked because I wanted to transfer to a new carrier, straight talk refused ...

Author
Location
Miami, Florida
Cons
  • Lack of service and their constant lying to the customers
Reason of review
Poor customer service
Loss
$200
Preferred solution
I want them to unlock my phone I paid $200.00 for and they told me it was unlocked and then they told me it wasnt almost a year later when i needed to use it.
Review #972434 is a subjective opinion of poster.
1 comment
CANNOT SEEM TO GET THE HIGH SPEED DATA I'VE BEEN FOR TALKED TO CUSTOMER SERVICES MULTIPLE TIMES AND THEY STILL CAN'T SEEM TO RESOLVE THE ISSUE MY HIGH SPEED DATA IS 1X WHAT HAPPEN TO THE 3 X I HAVE BEEN RECEIVING FOR THE PAST 3 YRS.WHY CAN'T CUSTOMER SERVICE RESOLVE...
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MariaST
Straight Talk Wireless Verified Representative
#1252606

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with live agent...

Author
Location
Miami, Florida
Cons
  • Service technicians suck
  • Staff do not seem to know their jobs
Reason of review
Poor customer service
Loss
$92
Preferred solution
Let the company propose a solution
Review #966694 is a subjective opinion of poster.
1 comment
3.1
Details
I have two Straight Talk phones that have been working fine for two years with the exception of voicemail (that's another story). I tried to add a 3rd phone with a new BYOP sim card and the agent applied it to one of my existing phones, not to the new phone. Now the...
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MariaST
Straight Talk Wireless Verified Representative
#1252670

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with live agent...

Author
Location
Miami, Florida
Pros
  • Cheaper rates and no contracts
Cons
  • Terrible customer service
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Review #964150 is a subjective opinion of poster.
1 comment
4.4
Details
I just saw all these reviews and couldn't believe it. I switched to straight talk about 3 and a half years ago because Verizon wouldn't support the Nexus phone i was wanting and it was the best move I ever made. I always have great service... I buy any phone i want and...
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MariaST
Straight Talk Wireless Verified Representative
#1192727

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Orlando, Florida
Reason of review
Good quality
Review #890543 is a subjective opinion of poster.
2 comments
1.4
Details
I am disabled and live below the poverty line. I originally bought the straight talk phone because I was going to be away for a few days and Social Security requires that I be in touch with my caregiver every day. I can not afford cell service every month. I just...
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MariaST
Straight Talk Wireless Verified Representative
#1191297

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Punta Gorda, Florida
Reason of review
Poor customer service
Review #889738 is a subjective opinion of poster.
1 comment
1.3
Details
I pay for service every month that sucks! Do something about it! Screwing so many people should be better for the price! Call me i will tell you all about it! Company really sucks must do better!
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MariaST
Straight Talk Wireless Verified Representative
#1174408

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Palm Bay, Florida
Reason of review
Bad quality
Review #867129 is a subjective opinion of poster.
1 comment
well i would have said 5 because thats how many i talked to...but alas NONE...because it wasnt fixed.......and heres the shocker , they Dont talk to each other ..so i had to repeat and repeat and repeat and repeat and repeat............etc...
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MariaST
Straight Talk Wireless Verified Representative
#1142920

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Ocala, Florida
Reason of review
Poor customer service
Review #827650 is a subjective opinion of poster.
1 comment
It took two day for the service to be placed on my phone. Then they charged me $35.00 to porter over my phone. The mangers were very rude and refused to give me a higher manger's information. Totally pissed. I'm thinking about filing charges against Wal-Mart. Please...
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MariaST
Straight Talk Wireless Verified Representative
#1121620

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
West Palm Beach, Florida
Cons
  • Given the runaround
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund
Review #802256 is a subjective opinion of poster.