Seller: Straight Talk Wireless State: Florida City: Floral City Product: Straight Talk Wireless Customer Care Clear all filters (0 of 131 reviews match)
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Straight Talk Wireless in Floral City, Florida - Straighttalk lost my number

Just purchased a new straight talk phone which I activated on line. I put my phone number in which I have used over 10 years. Today I noticed the phone was not listing my number, it was a strange number I had never seen before. I called straight talk, they told me I had turned my number off and requested a new one....which I never did. After 3.5 hours on the phone, they cannot get my number back and it is lost to me forever. On top of that, they charged auto fill again for my monthly billing for the new phone number and the old one had just rolled over.....so now I am out the cost of a new phone and $90 bucks which they will not refund. Plus they don't even care they just lost a long time customer. NOT HAPPY
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1 comment
MariaST
#1064097

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#734464 Review #734464 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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