State: Florida City: Ocala Clear all filters (2 of 1879 reviews match)
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Straight Talk Wireless in Ocala, Florida - How many customer service people does it take to fix service

well i would have said 5 because thats how many i talked to...but alas NONE...because it wasnt fixed.......and heres the shocker , they Dont talk to each other ..so i had to repeat and repeat and repeat and repeat and repeat............etc etc,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,then one even suggested i get another phone so they could talk to me on that one about the serve i WASNT getting on the other one..... stay away from this company ....stay far away ..............................................................and why do i have to have a minimum of 100 words for this section......i dont need 100 words to describe such bad customer servevice...la la l la la la la la la la ..................
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1 comment
MariaST
#1142920

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#827650 Review #827650 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
I ordered a cell phone from straighttalk.com I ported my number over and went to use my brand new phone. My new phone shuts off by itself every minute or so. It is impossible to do anything on it. I have contacted customer service and was told I will ship the phone...
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Review
#388573 Review #388573 is a subjective opinion of poster.
Loss
$30

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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