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1 comment
I can't use the product because the phone came out of the package new with the wrong battery. I was told I would be sent one for 12 days and still have not received it, or have gotten a tracking number. I finally asked for my money back and they said I would have to...
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MariaST
Straight Talk Wireless Verified Representative
#1110731

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Miami, Florida
Cons
  • Rip offs
  • Dont care about you
  • Send you wrong produts and make you pay to send them back
Reason of review
Poor customer service
Loss
$53
Preferred solution
Full refund
Tags
  • Staight Talk Wireless
Review #788412 is a subjective opinion of poster.
1 comment
1.7
Details
I was considering buying my daughter a inexspensive flip phone and buying the $30.00 a month service card with no plan but after reading the reviews ( which are only bad) I'm just not sure. I use straight talk myself and on occasion have had to speak with customer...
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MariaST
Straight Talk Wireless Verified Representative
#1098442

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Apopka, Florida
Reason of review
Poor customer service
Review #774550 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

1.8
Details
BEWARE! We had straight talk for cell service. Twice when we used our bank card to buy minutes within 2 days both times we had security breach with someone trying to get money out of our bank account over the internet. I cant believe it was anyone except them. They ask for all your information.
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Author
Location
Englewood, Florida
Reason of review
Problems with payment
Review #749832 is a subjective opinion of poster.
1 comment
1.0
Details
well, where do i start, my phone was activated in MD, my daughter gave it to me but i m in Florida..I ve been without a phone for two weeks waiting for straighttalk to issue me a new number, i ve received 3 SIM cards to no avail. nothing has been resolved after being...
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MariaST
Straight Talk Wireless Verified Representative
#1078878

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Ocklawaha, Florida
Reason of review
everything about them
Loss
$75
Preferred solution
Full refund
Review #749602 is a subjective opinion of poster.
0 comments

Samsung Galaxy S4 Review

Phone wont call says mobile net work unavailable
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Author
Location
Tampa, Florida
Reason of review
Damaged or defective
Review #737464 is a subjective opinion of poster.
1 comment
This is the worse service ever. I had ATT over 30 years and someone introduce me to Straight Talk. (bad idea) I purchase the device for $53.00 at Walmart pluse 2 service cards for $15each ($98.00), took it home and used it for 20days.On 21st, the device stop working. I...
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MariaST
Straight Talk Wireless Verified Representative
#1065026

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Panama City, Florida
Reason of review
not happy at all
Review #735483 is a subjective opinion of poster.
1 comment
Just purchased a new straight talk phone which I activated on line. I put my phone number in which I have used over 10 years. Today I noticed the phone was not listing my number, it was a strange number I had never seen before. I called straight talk, they told me I...
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MariaST
Straight Talk Wireless Verified Representative
#1064097

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Floral City, Florida
Reason of review
Poor customer service
Review #734464 is a subjective opinion of poster.
1 comment
I got this phone assuming it was pretty good, which it is overall. It's a 4G LTE device. According to there website and ad's and commercials, with the data, the first 5gb are supposed to be at high speeds, well I'm here to say the WiFi I use was way faster than there...
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MariaST
Straight Talk Wireless Verified Representative
#1059568

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Tampa, Florida
Reason of review
Poor customer service
Review #729987 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

i wouldnt recoomend getting a phome from straight talk or talking to them i have issues with my phoneand personally there services sucks i think straight talk should be sued for there *** service and get there phones off the shelves there not worth it
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Author
Location
Tampa, Florida
Reason of review
Bad quality
Review #705347 is a subjective opinion of poster.
2 comments
1.3
Details
Over two years ago I became a "Straight Talk" customer. I bought a "Straight Talk Phone" that included a $45.00 monthly "unlimited" service plan. Each month since then, I have purchased a shiny new $45.00 Unlimited Service Plan card and all was well with the...
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MariaST
Straight Talk Wireless Verified Representative
#1033257

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Gulf Breeze, Florida
Pros
  • Unlimited plan has served me well
Cons
  • No refund policy and no remedy
  • Horrible customer service
  • No customer complaint department
Reason of review
Misleading Service Plan charge - No Refund Policy
Loss
$33
Preferred solution
Full refund
Review #698686 is a subjective opinion of poster.