State: Florida Product: Straight Talk Wireless Phone Plan Clear all filters (13 of 167 reviews match)
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1.1
Details
they short you on data, airtime, minutes, etc and if you call to complain, and you're not a potential new customer, you mean absolutely nothing to: Tracfone Net10 Wireless Straight Talk Wireless SIMPLE Mobile Telcel SafeLink Wireless Page Plus Total Wireless...
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2 comments
Anonymous
#1308916

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have.

These crooks have been ripping everyone off with the same scams. Spread the word to EVERYONE you know, and ask them to do the same. #StraightTalkSUCKS #StraightTalkTHIEVERY #StraightTalkPIRATES...BTW...robot Maria won't help.

Just a form response which will give you the same response that you got from the customer service rep. Mariabot is just here to give the ILLUSION of caring.

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Review
#1019423 Review #1019423 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Pros
  • Price
Cons
  • Spitefulness
  • Poor customer service
  • Billing practices
Reason of review
Return, Exchange or Cancellation Policy
Loss
$450
Preferred solution
Full refund
Tags
  • Telcel Safelink Wireless
  • Page Plus Total Wireless
1.7
Details
I was considering buying my daughter a inexspensive flip phone and buying the $30.00 a month service card with no plan but after reading the reviews ( which are only bad) I'm just not sure. I use straight talk myself and on occasion have had to speak with customer...
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1 comment
MariaST
#1098442

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#774550 Review #774550 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service
3.0
Details
I bought a Samsung Galaxy S3 for 250.00 from Wal-Mart. I bought Strait Talk service thinking its s good price with no contract. Eventually I found out I couldn't purchase any more high speed data. ...I only got 3 gigs...needless to say I was bumbed. After a couple of...
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1 comment
MariaST
#1014245

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#675166 Review #675166 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

Bought a 3 month card. Used my allotted data for the first month. No big deal I knew it would be slow for the remainder of the 30 days. Well data usage has since started over for the second 30 days of my 90 day plan and internet is still slow as balls. Like most here I'm fed up with this ***. Going back to a contract.
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Review
#642873 Review #642873 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless - Phone Plan Review from Fountain, Florida

2.2
Details
I have purchased an $45 card for years on a coupke different.t phones my internet and phone service slows way down if not all the way and i am fet up with it. I have had the worst activating problems when it comes to turning another phone onI have waited 7 days just to have my phone what to bring your own phone plan turn on 3 people have hung upon me I had this as well with another 1 of my phone when I was trying to switch with the bring your own phone plan like when they don't know what they're doing they all just say they're transferring you and hang up on you and then you have to start the process all over again. I am so sick and tired of not having cell phone service that I'm thinking about changing slow service or no service at all I swear it's what I've had for the last few years I'm from Panama City Florida and I don't know if its the same everywhere else but I'm sick of it thank you
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1 comment
MariaST
#984195

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#635384 Review #635384 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless Phone Plan Review

5.0
Details
On my third majesty zte phone that is junk now on the extended care plan I paid for they are charging me a another 29.00 to inspect my phone. Customer service people. Are so rude. People need to stick together and put them out of business.....
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Review
#598472 Review #598472 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless Phone Plan Review

2.1
Details
Isn't it supposed to be unlimited? A week in they took my data away..not worth the money and customer service sucks. Just all around *** company. Im lucky enough that its letting me even go online without my phone crashing. I will not be using their services again I'd rather not have a phone..
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Review
#594973 Review #594973 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment

Straight Talk Wireless - Phone Plan Review from Tampa, Florida

2.3
Details
I bought a unlimited talk, text, and data plan from straight talk. Was working fine and was going to send a picture to my grandson but I couldn't send it. Then I noticed everything had just about stopped. Thats when I found out they had done something called "throttled" my data back. I payed all the money up front and even bought a new phone. What did I do wrong? More over what do I do now? I'm disabled and my phone is about the only wayI have to stay I touch with the world. I don't have a lot of money. Someone needs to do something !
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1 comment
MariaST
#939743

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Thank you.

Review
#589578 Review #589578 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Bad quality

Straight Talk Wireless - Phone Plan Review from Tampa, Florida

this is one of the worst phone companies I have ever been with I pay 45 a month for unlimited data. and it's like having dial up I can't even do anything on the internet 4G Yeah right nothing but a bunch of fraud
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3 comments
Anonymous
#884743

I had a straight talk phone. When I attempted to enter new service card, there were "technical problems" or so I've been told.

Tried talking with managers but kept getting cut off.

Long story short, due to problems entering card, they cut my service and immediately gave my number to someone else. My Dad has Straight Talk and because of this plans to switch companies.

MariaST
#888090
@Mike

Hi Mike. I am Maria and I work with Straight Talk.

Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com. Thanks.

MariaST
#883988

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

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Review
#545532 Review #545532 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

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Straight Talk Wireless reviews

Straight Talk Wireless in Tampa, Florida - Straighttalk cheated me out of a month of mins.

eI got my phone stolen a 5 days after i bought an $45 dollar unlimited card. straighttalk transfered my minutes on another phone for me and was suppose 2 turn the stolen phone off and they didnt. instead they let the person who stole my phone keep stealing my minutes. i have filed a complaint before and someone called me and was suppose to try to get me a month of minutes, but she was suppose to call me back, but my phones out of minutes. can u have her call me at 276-345-7920 please. They wouldnt refund my money.
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1 comment
MariaST
#821990

This is Maria and I work with Straight Talk Wireless. I read your post and thought you could use some help.

We can fix this right away. We would need you to send us your account information to this email address ST.CorpResolutionTeam@straighttalk.com.

Include your name, contact number and your cell phone number or serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#491231 Review #491231 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$45