State: Florida Product: Straight Talk Wireless Phone Service Clear all filters (39 of 371 reviews match)
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Straight Talk Wireless - Thanks for nothing.
Straight Talk Wireless - Thanks for nothing.

Update by user Oct 27, 2018

Thank you AT&T for taking care of people.

Update by user Oct 27, 2018

Problem resolved because AT&T gave me a FREE phone plus 200.00 credit.

Original review posted by user Oct 23, 2018

During Hurricane Michael I had no bars because rowers were down. When I finally got a signal a week later nothing went through because it said all my data was...
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Review
#1387084 Review #1387084 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Good until you need help
  • Reliability
Cons
  • Incompetence of customer service
  • Given the runaround
Reason of review
Bad quality
1.0
Details
i have had the same straight talk number for 3 years 2 days ago my service was stopped i called first they told me i had never had service then after 3 hours of arguing they managed to find my number i never had and reattached it to my account today while i was on a...
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6 comments
MariaST
#1567064

Hi, IntriguedRabbit. This is Maria from Straight Talk Wireless.

We understand your frustration. We apologize for the trouble that you have been through. Allow us to gather some information so that we can find a solution on how to fix it. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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Review
#1362426 Review #1362426 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Loss
$1320
Preferred solution
Full refund
It took two day for the service to be placed on my phone. Then they charged me $35.00 to porter over my phone. The mangers were very rude and refused to give me a higher manger's information. Totally pissed. I'm thinking about filing charges against Wal-Mart. Please...
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1 comment
MariaST
#1121620

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#802256 Review #802256 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Cons
  • Given the runaround
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund

Straight Talk Wireless Phone Service Review

1.8
Details
BEWARE! We had straight talk for cell service. Twice when we used our bank card to buy minutes within 2 days both times we had security breach with someone trying to get money out of our bank account over the internet. I cant believe it was anyone except them. They ask for all your information.
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Review
#749832 Review #749832 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Problems with payment

Straight Talk Wireless in Ocklawaha, Florida - Straight talk empoyees

1.0
Details
well, where do i start, my phone was activated in MD, my daughter gave it to me but i m in Florida..I ve been without a phone for two weeks waiting for straighttalk to issue me a new number, i ve received 3 SIM cards to no avail. nothing has been resolved after being on the phone with them over 30 different employees and 10 hrs of wasting my hubbys minutes..these idiots should be out of business. what do i do now??i have cussed them pleaded with them and finally told them no more SIM cards just send me a new phone with a new number :(
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1 comment
MariaST
#1078878

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#749602 Review #749602 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
everything about them
Loss
$75
Preferred solution
Full refund

Straight Talk Wireless Phone Service Review

i wouldnt recoomend getting a phome from straight talk or talking to them i have issues with my phoneand personally there services sucks i think straight talk should be sued for there *** service and get there phones off the shelves there not worth it
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Review
#705347 Review #705347 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
So far, after 3 weeks, my only complaint about Straight Talk Wireless relates to the slowness and dishonesty of their customer service department. I have used AT&T, Univision and Virgin, and never before even thought of posting complaints about them on the...
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1 comment
MariaST
#1028354

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#690975 Review #690975 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Straight Talk Wireless Phone Service Review

I was having issues with my phone and called straight talk 3 times they were so rude to me and kept puting me on hold on purpose. I ended up fixing it myself I couldn't believe how they treated me
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Review
#687761 Review #687761 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Straight Talk Wireless Phone Service Review

5.0
Details
Its me andy again i think ya'll need to cut my phone on an give me acouple of months free because i have been through *** an back tring to get a phone cut on that was already working when i had the number changed you really need to get this fixed so do the right thing and cut it on an put a couple months worth of minutes on it for the hassel ive been through
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Review
#670108 Review #670108 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

  1. 329 reviews
  2. 216 reviews
  3. 127 reviews
  4. 65 reviews
  5. 25 reviews
Straight Talk Wireless reviews
2.8
Details
I have been a straight customer for about 6 years at first customer service tried to help, once they sourced there is no customer service. I wanted better phone an requested to transfere my number and mins.to my new phone. I called monday morning and by monday night I...
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1 comment
MariaST
#1040148

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#670059 Review #670059 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service