State: Florida Product: Straight Talk Wireless Phone Service Clear all filters (34 of 371 reviews match)
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6 comments
1.0
Details
i have had the same straight talk number for 3 years 2 days ago my service was stopped i called first they told me i had never had service then after 3 hours of arguing they managed to find my number i never had and reattached it to my account today while i was on a...
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MariaST
Straight Talk Wireless Verified Representative
#1567064

Hi, IntriguedRabbit. This is Maria from Straight Talk Wireless. We understand your frustration. We apologize for the trouble that you have been through. Allow us to gather som...

Author
Location
Miami, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Loss
$1320
Preferred solution
Full refund
Review #1362426 is a subjective opinion of poster.
1 comment
It took two day for the service to be placed on my phone. Then they charged me $35.00 to porter over my phone. The mangers were very rude and refused to give me a higher manger's information. Totally pissed. I'm thinking about filing charges against Wal-Mart. Please...
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MariaST
Straight Talk Wireless Verified Representative
#1121620

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
West Palm Beach, Florida
Service
Straight Talk Wireless Phone Service
Cons
  • Given the runaround
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund
Review #802256 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

1.8
Details
BEWARE! We had straight talk for cell service. Twice when we used our bank card to buy minutes within 2 days both times we had security breach with someone trying to get money out of our bank account over the internet. I cant believe it was anyone except them. They ask for all your information.
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Author
Location
Englewood, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Problems with payment
Review #749832 is a subjective opinion of poster.
1 comment
1.0
Details
well, where do i start, my phone was activated in MD, my daughter gave it to me but i m in Florida..I ve been without a phone for two weeks waiting for straighttalk to issue me a new number, i ve received 3 SIM cards to no avail. nothing has been resolved after being...
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MariaST
Straight Talk Wireless Verified Representative
#1078878

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Ocklawaha, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
everything about them
Loss
$75
Preferred solution
Full refund
Review #749602 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

i wouldnt recoomend getting a phome from straight talk or talking to them i have issues with my phoneand personally there services sucks i think straight talk should be sued for there *** service and get there phones off the shelves there not worth it
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Author
Location
Tampa, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
Review #705347 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

I was having issues with my phone and called straight talk 3 times they were so rude to me and kept puting me on hold on purpose. I ended up fixing it myself I couldn't believe how they treated me
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Author
Location
Tampa, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Review #687761 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

5.0
Details
Its me andy again i think ya'll need to cut my phone on an give me acouple of months free because i have been through *** an back tring to get a phone cut on that was already working when i had the number changed you really need to get this fixed so do the right thing and cut it on an put a couple months worth of minutes on it for the hassel ive been through
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Author
Location
Tampa, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
Review #670108 is a subjective opinion of poster.
1 comment
2.8
Details
I have been a straight customer for about 6 years at first customer service tried to help, once they sourced there is no customer service. I wanted better phone an requested to transfere my number and mins.to my new phone. I called monday morning and by monday night I...
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MariaST
Straight Talk Wireless Verified Representative
#1040148

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Tampa, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Review #670059 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

3.1
Details
We live in Virginia and we have trouble with the signal a lot. We have tried talking to them about it and they tried to say our phone may need to be replaced, but it was brand new. Then they tried to reset the phone and that didn't work. I agree with everyone about not understanding the the customer service reps. I just wish they would fix the signal issues around here before I switch carriers.
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Author
Location
Tampa, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
Review #613192 is a subjective opinion of poster.
3 comments
I purchased a BYOP activation kit after checking the straight talk web site to be sure the new phone would be compatible. My wife called to get tech support to help thinking it would be faster. She was hung up on within 30 min of waiting in line for a representative....
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MariaST
Straight Talk Wireless Verified Representative
#969462

Hi! We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.MariaSt...

Author
Location
Tampa, Florida
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Review #609235 is a subjective opinion of poster.