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1 comment
I got this phone assuming it was pretty good, which it is overall. It's a 4G LTE device. According to there website and ad's and commercials, with the data, the first 5gb are supposed to be at high speeds, well I'm here to say the WiFi I use was way faster than there...
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MariaST
Straight Talk Wireless Verified Representative
#1059568

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Tampa, Florida
Reason of review
Poor customer service
Review #729987 is a subjective opinion of poster.
1 comment
1.0
Details
I been paying$45.00 for the advertised deal of unlimited talk text and data and the starting period is the 5th of the month but i pay on the 3rd cuz they said that if i dont want to lose service i need to pay by that day well they started me on the 5th and its paid for...
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MariaST
Straight Talk Wireless Verified Representative
#1019945

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Tampa, Florida
Reason of review
Pricing issue
Review #683338 is a subjective opinion of poster.
Resolved
4 comments
1.5
Details
I purchased 2GB of data for the Straight Talk Mobile Hotspot at 6:15pm on 1/26/15. I went to 4 webpages. Opened one short email. Was on fb for less than 5 minutes. Scimmed through reading info from two websites I searched on Google. I did not download anything. I didnt...
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Anonymous
#1051773

Had this happen with my phone before they went to the 5 GB, they said I had gone over my data and that was that! And the BBB doesn't help either

Author
Location
Tampa, Florida
Reason of review
cheated out data that I know for a FACT I did not use.
Review #587193 is a subjective opinion of poster.
1 comment
3.0
Details
I bought a Samsung Galaxy S3 for 250.00 from Wal-Mart. I bought Strait Talk service thinking its s good price with no contract. Eventually I found out I couldn't purchase any more high speed data. ...I only got 3 gigs...needless to say I was bumbed. After a couple of...
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MariaST
Straight Talk Wireless Verified Representative
#1014245

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Tampa, Florida
Reason of review
Bad quality
Review #675166 is a subjective opinion of poster.
1 comment
2.8
Details
I have been a straight customer for about 6 years at first customer service tried to help, once they sourced there is no customer service. I wanted better phone an requested to transfere my number and mins. to my new phone. I called monday morning and by monday night I...
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MariaST
Straight Talk Wireless Verified Representative
#1040148

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Tampa, Florida
Reason of review
Poor customer service
Review #670059 is a subjective opinion of poster.
1 comment
1.2
Details
Straight talk, they should be called double talk. I completely understand that after 3 GB of high-speed Internet is used, it's going to throttle back to 64 kB per second, or lower. The only problem is I haven't gotten 3 GB of high-speed Internet. It's so slow it took...
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MariaST
Straight Talk Wireless Verified Representative
#979625

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Tampa, Florida
Reason of review
Not as described/ advertised
Review #629580 is a subjective opinion of poster.
1 comment
Happened to me last weekend . in the middle of the night while sleeping . . . my phone was deactivated. . . went to Walmart in the morning and Walmart employee let me use their phone , they had number to customer service rep. . . the rep tried to convince me that I had...
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MariaST
Straight Talk Wireless Verified Representative
#1017229

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Tampa, Florida
Review #679286 is a subjective opinion of poster.
1 comment
1.0
Details
Straight talks byop program is a joke. I have brought at least 5-6 different phones from all other companies and they told me the phones are not compatible. I have been aggravated as it gets. I was determined to find a phone compatible and although I could buy a...
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MariaST
Straight Talk Wireless Verified Representative
#972537

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Tampa, Florida
Reason of review
Not as described/ advertised
Review #622614 is a subjective opinion of poster.
0 comments

Samsung Galaxy S4 Review

Phone wont call says mobile net work unavailable
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Author
Location
Tampa, Florida
Reason of review
Damaged or defective
Review #737464 is a subjective opinion of poster.

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
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Straight Talk Wireless Products and Services Reviews

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3 comments
I purchased a BYOP activation kit after checking the straight talk web site to be sure the new phone would be compatible. My wife called to get tech support to help thinking it would be faster. She was hung up on within 30 min of waiting in line for a representative....
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MariaST
Straight Talk Wireless Verified Representative
#969462

Hi! We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.MariaSt...

Author
Location
Tampa, Florida
Reason of review
Poor customer service
Review #609235 is a subjective opinion of poster.