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Straight Talk Wireless Phone Number Review

5.0
Details
I bought a iphone 4s from a person the phone had minutes already on it . I had the number changed an it worked for one day an now ya'll have my phone blocked an now i have to get a police report to prove its mine . And that bull *** ,so not only am i loosing my minutes ya'll have lost a 10 year customer ... I AM VERY PISSED OFF AT THE WAY THIS WAS HANDLED
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Review
#670096 Review #670096 is a subjective opinion of poster.
Reason of review
Damaged or defective
2.8
Details
I have been a straight customer for about 6 years at first customer service tried to help, once they sourced there is no customer service. I wanted better phone an requested to transfere my number and mins. to my new phone. I called monday morning and by monday night I...
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1 comment
MariaST
#1040148

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#670059 Review #670059 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Other Product Review

4.0
Details
Its *** slow and I payed it yesterday wtf
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Review
#665364 Review #665364 is a subjective opinion of poster.

Other Product Review

I called and spoke to customer service rep she could not answer my question she was very rude and hung the phone up. Im so tired of calling and speaking with reps who are rude and you can barely understand their english. I will be switching my service due to the customer service reps.
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Review
#656125 Review #656125 is a subjective opinion of poster.
Reason of review
Poor customer service

Straight Talk Wireless Internet Service Review

3.0
Details
My phone running very slow and my internet is very very slow with straight talk
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Review
#643361 Review #643361 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless Phone Plan Review

Bought a 3 month card. Used my allotted data for the first month. No big deal I knew it would be slow for the remainder of the 30 days. Well data usage has since started over for the second 30 days of my 90 day plan and internet is still slow as balls. Like most here I'm fed up with this ***. Going back to a contract.
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Review
#642873 Review #642873 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless Internet Service Review

Straight talk iPhone service is HORRIBLE!!!! When I called customer service they are in Cambodia. This is why Americans, black, white, all Americans don't have jobs!!! Cambodia. Really? I have no internet no data! So frustrated with straight talk! Metro PCS HERE I COME!
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Review
#641670 Review #641670 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service

Straight Talk Wireless Internet Service Review

4.0
Details
my internet running slow and cant use my facebook and i have an unlimited plan!
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Review
#636439 Review #636439 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Other Product Review

A number that o called last week is now out of service area this week why?
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Review
#631895 Review #631895 is a subjective opinion of poster.

Straight Talk Wireless - Internet Service Review from Tampa, Florida

1.2
Details
Straight talk, they should be called double talk. I completely understand that after 3 GB of high-speed Internet is used, it's going to throttle back to 64 kB per second, or lower. The only problem is I haven't gotten 3 GB of high-speed Internet. It's so slow it took 53 minutes to download at 300 MB file. I keep getting told that it's my fault, it's my phone's fault,it's the towers fault, a hundred other seasons, and yesterday they told me it was all AT&T's fault. But my favorite excuse, is the one were I was told that it mattered where I was located in my home and if my phone was stationary. I asked stationary, like I'm sitting in one spot or stationary where it needs to be sitting on a table or flat surface. And to my surprise she said sitting on a flat surface. I laughing then, just like I'am laughing now, and the very nice man at AT&T's corporate office that I also spoke to, laughed too. Oh, and they never would give me a estimated speed for their high-speed Internet. I decided to download a Test your speed App. It was a 16 MB app. I put my stopwatch on, and it took 44 minutes to download. That's right 44 minutes to download a 16 MB app. That breaks down to about 5 kB per second.That means it averages about one megabyte per three minutes. Unless I've completely screwed up the math. But after waiting 44 minutes to download the app, I did a speed test with kilobytes as my measure. I took 20 test over a period of time, and then average them out and it came to 5.5 kilobytes per second. That's not even close to 64 kBps. I can't even count the amount of people I've spoken to, the amount of time, ( 8+ hours) I put in trying to resolve this issue. Their customer service isn't the worst I've ever experienced, but is definitely one that given me the most doubletalk I've ever dealt with! I've called Walmart customer service three times they have gotten in touch with straight talk and had it escalated, which didn't help.I plan on calling Walmart back. They seemed interested in giving me a refund, since I don't think I'll get one from straight talk, I will try to get it from them. I've called AT&T customer service just to inform them that straight talk or TracFone is blaming it all on them. Going to find another carrier. I just wanted them to refund me for the last two months I have had their service. But did not receive the service I paid for. I think all any of us want, is the service we paid for. And if anyone is interested, the CEO of the company Frederick J Pollak phone number and home address are listed in the white pages. I called, and was told I was talking to the chef and that Mr. Pollock wasn't home. I think that's *** and it was him on the phone and he just didn't want to hear from a unhappy customer. Can't blame him he has a lot of us.
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1 comment
MariaST
#979625

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#629580 Review #629580 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Not as described/ advertised