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Straight Talk Wireless - Hot Spot Review from Tampa, Florida

3.3
Details
Returned a Hot Spot to Straight Talk at time the customer service says,15 days. Having copy of return for refund and reference number given at time of returning ,asked for address to return to get refund. Called to ask why refund has not been sent to me. Told from customer service there isnt any information on my return or a reference number for talking to customer service. I was calling number Straight Talk has 877-430-2355. There was no hot spot returned to them, having a tracking number for proof of them receiving it. Talked to supervisor about the returned and told I would get a phone call back within 30 minutes and have not received a phone call or a refund as specified from conversation at time of purchase. It was a purchase on phone not online or in the local store.
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1 comment
MariaST
#975145

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#625193 Review #625193 is a subjective opinion of poster.
Reason of review
Poor customer service

Activation Service Review

1.1
Details
My son got an Iphone 4 FROM HI S GIRLFRIEND AND WE BOUGHT AN ACTIVATION CARD AS YOU WERE LISTED AS A PLAN THAT WOULD WORK BUT BECAUSE IT HAS NO SIM CARD SLOT IT CAN'T BE DONE. SUCKS!!!!! AS I AM NOW STUCK WITH A PIECE OF *** PHONE THST IS A STRAIGHT TALK PHONE. I WAS GOUNG TO TAKE OVER HIS PHONE. NOWCI KNOW WHY SO MANY PEOPLE HATE YOUR PLAN
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Review
#624740 Review #624740 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless - Bring Your Own Phone Program Review from Tampa, Florida

1.0
Details
Straight talks byop program is a joke. I have brought at least 5-6 different phones from all other companies and they told me the phones are not compatible. I have been aggravated as it gets. I was determined to find a phone compatible and although I could buy a straight talk phone I'm not. Principle!!## I bought a VERIZON s3, made sure it was unlocked and the city I live in is great with straight talk. I called just knowing I would get my new s3 activated with S.T. and wouldn't u know it...... it's not compatible wtf. I have been with S.T. probably since it began and guess what...... I'm done with them!!# P.P. here comes a loyal customer. Thx
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1 comment
MariaST
#972537

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#622614 Review #622614 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Straight Talk Wireless - Data Plan Review from Tampa, Florida

I have never in my life been so disappointed in a phone company as Straight Talk wireless aka tracfone.AT&T got several billion in stock in this I wonder whythrottled after 2.5 gigabytes when really you don't use 2.5 gigabytes your apps do without your permission which they are conducting FCC investigations on right now then they tell you you're going to get 65 kilobytes per second and you only get 6 to 8 kilobytes per second and they can call this unlimited I wish I could meet the person who is responsible for the data consumption and punch them in the face all the licensing and contract deals made by the phone manufacturer and the distributor to rob the consumer of their money and not only their money but their right to knowledge their censorship of knowledge. it's very much needed to be addressed again and everyone can say all you can just get a new service provider why why do we have a limitation on how much information we can get and what speed we can get it at all it is is existing technology that they have plenty of space and bandwidth. Crooks and commie bas***** .
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1 comment
MariaST
#971641

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#621685 Review #621685 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Phone Data Review

1.0
Details
I've had straight talk for a little over a week and my internet is so freaking slow. I find it ridiculous how i was told that I would get completely unlimited data and I find out that I really don't. I don't do much on my phone but when I really need it it doesn't work. I'm getting very aggravated about it.
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Review
#621542 Review #621542 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Straight Talk Wireless Phone Service Review

3.1
Details
We live in Virginia and we have trouble with the signal a lot. We have tried talking to them about it and they tried to say our phone may need to be replaced, but it was brand new. Then they tried to reset the phone and that didn't work. I agree with everyone about not understanding the the customer service reps. I just wish they would fix the signal issues around here before I switch carriers.
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Review
#613192 Review #613192 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality

Data Service Review

3.7
Details
MY DATA CLOSES DOWN IN THE MIDDLE of browsing & PLAYING GAMES
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Review
#611744 Review #611744 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless Internet Service Review

I have been a customer of Straight Talk for about 4 years and I am done with them. They throttle my data 2 weeks before I am due to refill, then tell me if I want my 4g back I need to refill my service. To begin with, I am hardly on the internet and I don't watch movies or videos. Now my phone won't even download updates on my apps. I hate them. Switching to AT&T.
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Review
#610764 Review #610764 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service
I purchased a BYOP activation kit after checking the straight talk web site to be sure the new phone would be compatible. My wife called to get tech support to help thinking it would be faster. She was hung up on within 30 min of waiting in line for a representative....
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3 comments
MariaST
#969462

Hi!

We apologize for the inconvenience.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.

Maria

Straight Talk Wireless

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Review
#609235 Review #609235 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Straight Talk Wireless - Unlimited Plan Review from Tampa, Florida

45$ for unlimited my *** I've finally gotten to the point that I'm done with it..worst phone..service..and customer service around! Can't be on line longer than 2 or 3 minutes at a time..don't get some texts til hours after they are sent..longer able to access any apps..drops calls..won't save pictures..says I have to many messages even after I delete all of them..in short Carlos slim is nothing more than a theif who's products and services should be band! His company has been robbing people for years...he shouldbe locked up not
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1 comment
MariaST
#955885

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

Review
#603270 Review #603270 is a subjective opinion of poster.
Reason of review
Bad quality