State: Florida City: Tampa Product: Straight Talk Wireless Internet Service Clear all filters (11 of 70 reviews match)
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I got this phone assuming it was pretty good, which it is overall. It's a 4G LTE device. According to there website and ad's and commercials, with the data, the first 5gb are supposed to be at high speeds, well I'm here to say the WiFi I use was way faster than there...
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1 comment
MariaST
#1059568

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#729987 Review #729987 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service
1.0
Details
I been paying$45.00 for the advertised deal of unlimited talk text and data and the starting period is the 5th of the month but i pay on the 3rd cuz they said that if i dont want to lose service i need to pay by that day well they started me on the 5th and its paid for...
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1 comment
MariaST
#1019945

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away

Review
#683338 Review #683338 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Pricing issue

Straight Talk Wireless Internet Service Review

3.0
Details
My phone running very slow and my internet is very very slow with straight talk
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Review
#643361 Review #643361 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless Internet Service Review

Straight talk iPhone service is HORRIBLE!!!! When I called customer service they are in Cambodia. This is why Americans, black, white, all Americans don't have jobs!!! Cambodia. Really? I have no internet no data! So frustrated with straight talk! Metro PCS HERE I COME!
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Review
#641670 Review #641670 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service

Straight Talk Wireless Internet Service Review

4.0
Details
my internet running slow and cant use my facebook and i have an unlimited plan!
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Review
#636439 Review #636439 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Internet Service Review from Tampa, Florida

1.2
Details
Straight talk, they should be called double talk. I completely understand that after 3 GB of high-speed Internet is used, it's going to throttle back to 64 kB per second, or lower. The only problem is I haven't gotten 3 GB of high-speed Internet. It's so slow it took 53 minutes to download at 300 MB file. I keep getting told that it's my fault, it's my phone's fault,it's the towers fault, a hundred other seasons, and yesterday they told me it was all AT&T's fault. But my favorite excuse, is the one were I was told that it mattered where I was located in my home and if my phone was stationary. I asked stationary, like I'm sitting in one spot or stationary where it needs to be sitting on a table or flat surface. And to my surprise she said sitting on a flat surface. I laughing then, just like I'am laughing now, and the very nice man at AT&T's corporate office that I also spoke to, laughed too. Oh, and they never would give me a estimated speed for their high-speed Internet. I decided to download a Test your speed App. It was a 16 MB app. I put my stopwatch on, and it took 44 minutes to download. That's right 44 minutes to download a 16 MB app. That breaks down to about 5 kB per second.That means it averages about one megabyte per three minutes. Unless I've completely screwed up the math. But after waiting 44 minutes to download the app, I did a speed test with kilobytes as my measure. I took 20 test over a period of time, and then average them out and it came to 5.5 kilobytes per second. That's not even close to 64 kBps. I can't even count the amount of people I've spoken to, the amount of time, ( 8+ hours) I put in trying to resolve this issue. Their customer service isn't the worst I've ever experienced, but is definitely one that given me the most doubletalk I've ever dealt with! I've called Walmart customer service three times they have gotten in touch with straight talk and had it escalated, which didn't help.I plan on calling Walmart back. They seemed interested in giving me a refund, since I don't think I'll get one from straight talk, I will try to get it from them. I've called AT&T customer service just to inform them that straight talk or TracFone is blaming it all on them. Going to find another carrier. I just wanted them to refund me for the last two months I have had their service. But did not receive the service I paid for. I think all any of us want, is the service we paid for. And if anyone is interested, the CEO of the company Frederick J Pollak phone number and home address are listed in the white pages. I called, and was told I was talking to the chef and that Mr. Pollock wasn't home. I think that's *** and it was him on the phone and he just didn't want to hear from a unhappy customer. Can't blame him he has a lot of us.
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1 comment
MariaST
#979625

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Review
#629580 Review #629580 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Not as described/ advertised

Straight Talk Wireless Internet Service Review

I have been a customer of Straight Talk for about 4 years and I am done with them. They throttle my data 2 weeks before I am due to refill, then tell me if I want my 4g back I need to refill my service. To begin with, I am hardly on the internet and I don't watch movies or videos. Now my phone won't even download updates on my apps. I hate them. Switching to AT&T.
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Review
#610764 Review #610764 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Poor customer service

Straight Talk Wireless Internet Service Review

3.6
Details
Personally I am okay with ALMOST everything. I want to know why we are forbidden from tetherin.g. If you are worried about data usage, then set a t.ether limit. I need to tether because i cant afford Wi-Fi and my Chromebook needs internet access to update. Please just give me an explanation and not an automated message to solve the problem
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Review
#602697 Review #602697 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service
Reason of review
Bad quality

Straight Talk Wireless - Internet Service Review from Tampa, Florida

I have not used my data much on my phone and I keep getting messages about my data that I'm over my limit now my internet is slow it won't load my Google play or nothing.
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1 comment
MariaST
#842044

Hi! This is Maria, and I work with Straight Talk Wireless.

I read your post and thought you could use some help. We can fix this right away. We would need you to send us your account information to this email address ST.CorpResolutionTeam@straighttalk.com. Include your name, contact number and your cell phone number or serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thank you!

Review
#511232 Review #511232 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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My phone is out of high speed internet. Why cant u sell a card on the side for say $9.99 so ur customers would have high speed all month long. Sounds like win win to me. We have unlimited u have mo money mo money!!! Oh I just saw that I have to enter at least100 words...
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2 comments
MariaST
#837058

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

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Review
#507426 Review #507426 is a subjective opinion of poster.
Service
Straight Talk Wireless Internet Service