New Reviewer
1 comment

They forced me to replace my phone for their upgrade, and they won't activate it. Have been on the phone for 2 1/2 days and all the representatives continue to transfer and transfer and transfer without fixing the problem.

User's recommendation: Proceed with caution.

Product or Service Mentioned: Straight Talk Wireless Customer Care.

Monetary Loss: $650.

Preferred solution: Deliver product or service ordered.

Straight Talk Wireless Pros: Service until i needed help.

Straight Talk Wireless Cons: Illegal deactivation, Unable to update phone.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hi Mike W Nep. This is Maria from Straight Talk Wireless.

We're sorry for the trouble you have encountered trying to transfer your phone number from the old phone to the new phone. We understand how you feel, and we will be more than glad to help you. Please chat with us using this link

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Straight Talk Wireless Reviews

  1. 478 reviews
  2. 294 reviews
  3. 156 reviews
  4. 86 reviews
  5. 43 reviews
Straight Talk Wireless reviews