my phone kept dropping calls,talked to tech support several times and the best they could do was "restart your phone and it should work ' It got so bad I couldn't call or receive calls on Sunday. I have gone with another company and guess what, its actually cheaper and I got a really nice phone to boot so my recommendation for straight talk is you might want to step it up for your existing customers or eventually they will go elsewhere and you just might have to file bankruptcy. PS I was a straight talk customer for over 10 years so this wasn't something I decided overnight, it was building from years of disappointment
User's recommendation: buyer beware.
Preferred solution: Get a handle your incompetent practice,........ ..
Straight Talk Wireless Pros: Cheap price junk phones, Price would be good if st provided the advertised service.
Straight Talk Wireless Cons: Customer services agents.