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Update by user Dec 30, 2021

they lied again and even worse, told me as i did not authorize them sending me a 69 phone in exchange for the 328 dollar phone i bought that i could send it back and they would send me back the defective(original phone), i thought well since they really screwed and cheated me i thjought maybe samsung might be able to fix it,,have no clue 8f they would but obviously st talk/tracfone walmart want no parts of refunding for the lemon phone..sent the A02 phone back on that premise i was told, waited weeks never got my original lemon A32 phone back, called them and was told they..no would not send me the phone back?no explanation,,just that i was being extremely frauded..disgusting.

Update by user Nov 30, 2021

Sent me a 69.99 dollar phone after weeks of complaining for a resolution to my buying a 328.00 phone which lasted 24days...die not authorize that as a r

Update by user Nov 30, 2021

Last call to Straight Talk/ tracfone was told to call back in a couple of days to see if they had an A32 to send to m

Original review posted by user Nov 30, 2021

Bought A32..299.99. with tax.

32890. bought at Walmart. it was a Straight Talk phone from TracFone. 24 days it stopped working.

brought it back to Walmart. the clerk told me 14 days. to get a refund. and that this was 24 days so nothing he can do.

so I called TracFone. they told me that they would give an equivalent phone or comprable Value phone. that was all that they would do and they would not give a refund. so I thought it instead of being completely screwed out of the328.90 paid I would have to settle for the used phone but was told time after time because I called many many times..

and was getting nowhere finally was told the phone was t available call back in a couple days and it 99might be available....got an email 30 min.after hanging up that there was a phone being shipped ?

I didn't authorize any phone..was waiting for the A32 to be replaced as promised...so next day they send the A02. Sells on their St Talk tracfone site for around 69.99..seen it for that new..used around 50.00...how is that even a reasonable suction when I was out 328.90 plus all the prepaid time pd for that I couldn't use 61.90....disgusting fraud...now I have to try to get the original phone I purchased the defective A32 THAT THEY HAVE..ITS MY PROPERTY STOLEN UNDER FALSE PRETENSES BY TRACFONE..

User's recommendation: Go elsewhere.

Monetary Loss: $389.

Preferred solution: Full refund.

Straight Talk Wireless Cons: Coustmer service sucks, Umprofessional liars.

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