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3 comments

Can't send or download text messages. Sent email to the address mentioned in the other reviews and it came back as not being found.

Am going to call customer service one more time and if not resolved will be dumping this garbage and going back to ATT. Angry

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MariaST
#1692813

Hi. I'm Maria from Straight Talk Wireless.

We apologize for the trouble you've encountered with the Text Messaging service. Let us take a closer look into what's going on and further investigate so we can ensure to provide you with a resolution. For assistance, please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

We will be happy to assist you. Thank you.

MariaST
#1692672

Hi PissedConsumer1544237. This is MariaST from Straight Talk Wireless.

We sincerely apologize to hear about it. Allow to check on it so we can work with it and get this resolved. To do this, please chat with us at http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

MariaST
#1692628

Hi. I'm Maria from Straight Talk Wireless.

I'm sorry for the trouble you've encountered in sending and downloading text messages. We would like to discuss the details of the issue, so that we can address it immediately. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355.

Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.