State: Georgia Clear all filters (95 of 1826 reviews match)
filters
State:
City:
Show
Product:
Show

Straight Talk Wireless in Atlanta, Georgia - Took out money and cut my phone off

Y’all are worst phone ever . I was promised that I would get my49.99 back in my account . Since it got take out by mistake and then I try call fix it y’all cut my phone off so I want my money back
1.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Price Affordability
Reliability
Style and Design
Value for money
#1275742
Show
Phone broke so had to get was told I had get strait talk phone so I did and it was junk so I lose my card agian find a sim so now they want me to buy a sim for 1dollar and 6 bucks shipping and it be there in 5 days got one and strait talk wouldn't even reimburse me the...
Read more
MariaST
MariaST

Hi flawlessminkewhale. This is Maria from Straight Talk Wireless. Please accept our sincere apology for the inconvenience you have gone through. This is definitely not the exp...

1.7
#1273667
I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
Read more
MariaST
MariaST

Hi. This is Maria from Straight Talk Wireless. I do apologize for the inconvenience that you've experienced. We are determined to help you in retrieving your phone number. Let...

1.6
I didn't like
  • People who couldnt speak good english
  • Fact i had to lose money
  • Nobdy was willing to try anything different to help
#1198926
This is the worse service ever!!! This company can never seem to do the simple things that they are asked to do. I brought a iPhone for my son for Christmas who lives in another states, yes my son is under another plan but straight talk is connected to his plan. The...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. Let me help you in resolving that issue. To resolve the problem, please send us an email with your account information to straightta...

1.0
I didn't like
  • Nothing about the company
  • Poor customer service
#1160393
Prepaid on my account with Straight Talk on 12/18/17 and changed providers on 12/20/17 after finding another provider. They would not give a penny of a refund. Said b/c it was not a working phone. Well it is working on my end. Also, the people who man their phones are...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue. Let us further check your ...

1.6
#1155535
I have been with STW for YEARS after leaving verizon prepaid. I have never had a problem with my data and them cutting it down UNTIL they got sued for false advertising. Since then i will renew my plan and 2 weeks afterwards they will send me a text telling me that ive...
Read more
MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with you...

1.8
#1104271

Straight Talk Wireless in Atlanta, Georgia - Been having problems with Total Wireless since I got it

Have to go outside to talk with anybody abd oh yeah it's been 90 + degrees with humidity feels like 105. Not to mention I have a serious pain condition that stress makes it worse. Total Wireless sucks. Going back to Verizon or to Sprint
#1081704
Show
Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card. This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
Read more
MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.Thank you for being a Straight Talk customer. I understand how you feel about our customer care service. Rest assured that we will im...

4.0
I liked
  • Auto pay
I didn't like
  • To reach customer service is a nighmare
#1078444
I just received my LG Rebel phone from Straight Talk by FedEx, yesterday. I ordered the phone with a $45 unlimited plan. So I spent nearly $100 altogether. And for what? For a phone that won't even *** activate. Robbery. I followed the instructions and went online to...
Read more
MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless.Were sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent o...

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts
Straightalk advertises bring your on phone, beware they won't provide tech service. I bought their sim card, transferred service, and phone doesn't ring. I was told that I needed a new sim card and that I would have to purshase a new one as my phone was a bring your on...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We are sorry for the trouble. For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or c...

Waresboro, Georgia
#928540