State: Georgia City: Atlanta Product: Straight Talk Wireless Phone Plan Clear all filters (3 of 167 reviews match)
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1.6
Details
Prepaid on my account with Straight Talk on 12/18/17 and changed providers on 12/20/17 after finding another provider.They would not give a penny of a refund. Said b/c it was not a working phone. Well it is working on my end. Also, the people who man their phones are...
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2 comments
MariaST
#1410367

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue.

Let us further check your account. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

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Review
#1155535 Review #1155535 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details
I have been with STW for YEARS after leaving verizon prepaid.I have never had a problem with my data and them cutting it down UNTIL they got sued for false advertising. Since then i will renew my plan and 2 weeks afterwards they will send me a text telling me that ive...
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1 comment
MariaST
#1371945

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

We'll be looking forward to work with you. Thank you.

Review
#1104271 Review #1104271 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
2.5
Details
I used Straight talk with the Bring You Own Phone (BYOP) option thinking that I could use the $30 monthly service. Unfortunately, Straight talk do not propose this plan with BYOP, just $45 and $60. So I decided to change to another provider. However, I was not able to...
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3 comments
MariaST
#869852

Hi 92ca3f0!

I am Maria from Straight Talk Wireless.

We're sorry for the trouble. For further assistance, please send us an email to ST.CorpResolutionTeam@straighttalk.com.

Please copy, paste your comments from the blog and include it in your email to us.

Thank you!

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Review
#533874 Review #533874 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Make people aware that Straight Talk are not straight talker
Tags
  • Illegal phone locking

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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