State: Georgia City: Macon Clear all filters (2 of 1879 reviews match)
filters
State:
City:
Product:
Show

Straight Talk Wireless Service Transfer Review

3.0
Details
I originally called to see if I could get a 3 day extension on my service. I was denied. I asked to speak with a supervisor or management. I tried several times I was either put on hold for extreme amount of time or the call disconnects. One rep in particular Rommel very rude stated that he was the manager. Refused to transfer me to management. I will be logging a complaint with the BBB.
View full review
Review
#751279 Review #751279 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
4.2
Details

Update by user Jun 11, 2015

Problem was resolved by Customer Service Rep rather quickly. I guess it depends on which Rep answers the call.

I was connected to a very friendly and helpful Hispanic Rep. The other Reps could benefit from his training.

I've had other issues with this phone. I will...

View full review
1 comment
MariaST
#994248

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#648943 Review #648943 is a subjective opinion of poster.
Pros
  • Cell phone
  • Mobile internet speed
Cons
  • Non-english speaking
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • pre-paid arraingment

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

Compare Straight Talk Wireless to

Total Wireless
Total Wireless
684 reviews
2.1
Compare