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Straight Talk Wireless Service Transfer Review

I originally called to see if I could get a 3 day extension on my service. I was denied. I asked to speak with a supervisor or management. I tried several times I was either put on hold for extreme amount of time or the call disconnects. One rep in particular Rommel very rude stated that he was the manager. Refused to transfer me to management. I will be logging a complaint with the BBB.
3.0
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Billing Practices
Customer service
Diversity of Products or Services
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Product or Service Quality
Reliability
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#751279
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Straight has horrible telephone service. Customer Service Representatives are very rude, limited knowledge and are liars. My Voicemail isn't working properly. The message that is played in the place of my Voicemail is a message which people think my phone is...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

4.2
I liked
  • Cell phone
  • Mobile internet speed
I didn't like
  • Non-english speaking
#648943

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
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