Straight Talk Wireless Reviews in Savannah, Georgia
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
(4 of 1892 reviews match)
Straight Talk Wireless review in Savannah, Georgia: Wells fargo
hackers from wells fsrgo in my phone doing inapporiate touching in priavate parts. tearing me inside my ovaries and organs.
I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
Straight Talk Wireless Sim Card
- Nobdy was willing to try anything different to help
- People who couldnt speak good english
- Fact i had to lose money
Reason of review
Return, Exchange or Cancellation Policy
Let the company propose a solution
Straight Talk Wireless OMG!!! Nightmare!
I made the mistake of ordering my first Android phone as it was practically free. it was ordered for my birthday by family and of course arrived the day after! I open the phone and charge it up per instructions, then change my number over to it. I made my first call and about 1 minute into the call, the phone starts heating up and by minute two, was burning my ear!. I immediately changed my number back to my old phone and called the Customer Service number. There was so much noise from all the other CS people in the room there, I couldn't hear the person I was speaking to. Turns out the so-called CS for Straight Talk is in a Foreign Country! I spent 35 minutes on the phone with her trying to get her to understand that this was not only a defective phone, but a dangerous one, that I thought it might have caught fire. She told me she was making out a return ticket. She then said that she was transferring me to a department that would send me a packing slip to return the phone and I was promptly disconnected. I had to go through the entire 35 minute thing again with another CS person because, guess what, she never made a note on the account! Then, this person transferred me to another department that said, no, you wont be getting a packing slip because YOU have to pay to ship the defective phone back!!! I was hopping mad, so she transferred me to another place this time a manager. Again, no ticket and I had to go through the whole thing AGAIN! So now, I had been on the phone for about an hour and a half. He could hardly be understood because of the accent and I asked him if Straight Talk would comp me on the shipping. No! This is what you have to look forward to with Straight Talk. The worst of the worst! I saw another posting here that gives the number for a Better Business rep at Tracfone in Miami which is the parent company. The poster said the BBB rep took care of her so I am going to call tomorrow. You have been warned. Don't use Straight Talk!!! Walmart is just as guilty by the way, I called them to complain and asked for the office that handles Straight Talk. The CS rep refused and only offered to leave a comment. I will let yall know what happened..
Straight Talk is the worst cell phone company in history. Go ahead and buy a real cell phone plan - the money you think you are saving isn't worth the hassle of dealing with this company. You will be glad you spent money on something reliable rather than this...
Straight Talk Wireless Cell Phone Activation
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Straight Talk Wireless? What happened? What can we help you with?