Straight Talk Wireless Sim Card Reviews with Official Response in Savannah, Georgia
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I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
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Review
Product
Straight Talk Wireless Sim Card
Cons
- Spending 4 different days and multiple hours on the phone
- People who couldnt speak good english
- Fact i had to lose money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Let the company propose a solution
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Hi. This is Maria from Straight Talk Wireless.
I do apologize for the inconvenience that you've experienced. We are determined to help you in retrieving your phone number. Let us further check your account so we can provide a concrete resolution for that issue. Please chat with us using this link http://bit.ly/2CuBvXO.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.