State: Georgia Product: Straight Talk Wireless Phone Plan Clear all filters (12 of 167 reviews match)
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1.6
Details
Prepaid on my account with Straight Talk on 12/18/17 and changed providers on 12/20/17 after finding another provider.They would not give a penny of a refund. Said b/c it was not a working phone. Well it is working on my end. Also, the people who man their phones are...
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2 comments
MariaST
#1410367

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue.

Let us further check your account. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

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Review
#1155535 Review #1155535 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Return, Exchange or Cancellation Policy
1.8
Details
I have been with STW for YEARS after leaving verizon prepaid.I have never had a problem with my data and them cutting it down UNTIL they got sued for false advertising. Since then i will renew my plan and 2 weeks afterwards they will send me a text telling me that ive...
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1 comment
MariaST
#1371945

Hi. I'm Maria from Straight Talk Wireless.

We're sorry for the inconvenience that you've experienced. Let us help you in resolving your issue. Please send us an email with your account information to straighttalk@fb-tracfone.com and we will gladly assist you.

We'll be looking forward to work with you. Thank you.

Review
#1104271 Review #1104271 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised

Straight Talk Wireless Phone Plan Review

I ordered two straight talk service plans and haven't added then and they told me they've been added to another phone already!!
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Review
#614858 Review #614858 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Order processing issue
i had the same problem there customer service is really bad and also they are really rude and they wont help you they said they have to change my phone mumber in order for my service to work again and they told me my phone was registered in another zip code and that...
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1 comment
MariaST
#952903

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thank you.

Review
#602181 Review #602181 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Poor customer service

Straight Talk Wireless Phone Plan Review

3.3
Details
Time for.a change ! Great plan , everything else sucks...
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Review
#579771 Review #579771 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Some one got a hold to my credit card info, ordered a straight talk phone and plan that came to $817.00.! Some how had the phone delivered to my house. I opened the box, there was no packing slip, or any record of who delivered it to my porch and just left it! I've...
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1 comment
MariaST
#899624

Hi. I am Maria from Straight Talk.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Include your name, contact number and your cell phone number or phone serial number.

Just copy and paste your comments from the blog and include it in your email. Thanks.

Review
#557302 Review #557302 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$1067
2.5
Details
I used Straight talk with the Bring You Own Phone (BYOP) option thinking that I could use the $30 monthly service. Unfortunately, Straight talk do not propose this plan with BYOP, just $45 and $60. So I decided to change to another provider. However, I was not able to...
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3 comments
MariaST
#869852

Hi 92ca3f0!

I am Maria from Straight Talk Wireless.

We're sorry for the trouble. For further assistance, please send us an email to ST.CorpResolutionTeam@straighttalk.com.

Please copy, paste your comments from the blog and include it in your email to us.

Thank you!

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Review
#533874 Review #533874 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Make people aware that Straight Talk are not straight talker
Tags
  • Illegal phone locking

Straight Talk Wireless in Douglasville, Georgia - Straighttalk wireless

Was double charged in April. Straighttalk now has " no record of that"! This month (July 2013) they charged me 30.00 as usual but gave me no minutes, messages or data. My phone displays 0 days and 06/06/13 exp. date The rep said, " you must have got everything because you have 325 minutes balance etc.". Only reason I have any balance is because I have what's left from my June balance. I emailed Straighttalk many times & they continue to refer to "customer service" who are WORTHLESS. They owe me 60.00 plus tax. I plan to sue them as well as Walmart!!!!! Class action suit anyone?? Don't do business with them!!!
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Review
#433997 Review #433997 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$60
My phone number was hacked. Tech support and customer service deny that can happen. They told me it is impossible. They apparently haven't heard of the Rupert Murdock scandal. They won't listen or do anything about it except suggest I get yet another phone number...
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Review
#412432 Review #412432 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$72

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

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Straight Talk Wireless reviews
Normally I buy a $30.00/30 day plan from Walmart.com and sometimes when I go to my local Walmart, but this time I got my card from Straight talk.com. When adding a card from either a Walmart store or at Walmart.com, the days of service I had left on the phone would add...
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1 comment
Anonymous
#826997

Yes, they too cheat me a fews day everytime refill.

Review
#404288 Review #404288 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Loss
$5