State: Georgia Product: Straight Talk Wireless Service Transfer Clear all filters (3 of 45 reviews match)
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Straight Talk Wireless Service Transfer Review

3.0
Details
I originally called to see if I could get a 3 day extension on my service. I was denied. I asked to speak with a supervisor or management. I tried several times I was either put on hold for extreme amount of time or the call disconnects. One rep in particular Rommel very rude stated that he was the manager. Refused to transfer me to management. I will be logging a complaint with the BBB.
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Review
#751279 Review #751279 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
2.0
Details
I purchased an iPhone from ebay that runs from Verizon towers. Specifically said it works for Straight Talk. I called ST to have service transferred from my old iPhone to this new one. The woman with a very thick accent asked for a number in case we get disconnected....
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1 comment
MariaST
#990590

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#643942 Review #643942 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Cons
  • Un-activatable phone
  • Poor service quality
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Language Barrier
I need some transver
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2 comments
MariaST
#844400

Hi! My name is Maria, and I work with Straight Talk Wireless.

So we can better assist you, just send me your name, contact number and your phone serial number or cell number. Please copy and paste your comments from the blog and include it in your email.

Email your info to ST.CorpResolutionTeam@straighttalk.com, or you can chat with us live @ http://bit.ly/16DrgbW. Thanks!

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Review
#513415 Review #513415 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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