State: Georgia Product: Straight Talk Wireless Sim Card Clear all filters (5 of 79 reviews match)
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1.6
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I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
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1 comment
MariaST
#1438704

Hi. This is Maria from Straight Talk Wireless.

I do apologize for the inconvenience that you've experienced. We are determined to help you in retrieving your phone number. Let us further check your account so we can provide a concrete resolution for that issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1198926 Review #1198926 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Nobdy was willing to try anything different to help
  • Spending 4 different days and multiple hours on the phone
  • Fact i had to lose money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Straight Talk trac Phone

Straight Talk Wireless Sim Card Review

4.0
Details
I have talked to s.t. 5 times tring to transfer my service to new phn it still has not its a new phn and sim card and transfering from strait talk to strait talk whats the problem
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Review
#741642 Review #741642 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue

Straight Talk Wireless - Sim Card Review from Lakemont, Georgia

I bought a card for my phone and of course used my boyfriend's phone to call inactivated mine anfuckers added my card to his phone an wouldn't put it on mine ducking scammer. at least. give. me my money bk
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2 comments
MariaST
#931161

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

MariaST
#930353

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

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Review
#581001 Review #581001 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
I am a former T-Mobile customer. I am moving to an area where T-Mobile does not have coverage. I was told Straight talk would work in that area. I called and spoke with a representative...press one for English....I pushed one and I get a knock off of a...
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1 comment
Anonymous
#741270

I completely understand what you're going through, I dealt with the same thing about a month ago. I choose to bring your own phone option, had all the information I supposedly needed before I even called straight talk, and still was never able to get my phone turned on!!!

Get they had no problem whatsoever taking over $70 out of my bank account when I first called! Every single time I called I was transferred to an Indian person with a very American name like Sarah or Michael, and they were always a manager or supervisor LOL LOL!! My youngest child has epilepsy, just as every else my cell phone is extremely important to me, needless to say I can't believing them, and up going seven days until I finally demanded a refund. Which in turn took "we are very sorry man, you are in the 1% category of the people that it does not usually work for, unfortunately we cannot refund your one time fee of 1499 for the Sim card activation it will take 24 to 40 hours to refund your money" WHAT!!!

How could they get away with charging almost $15 for some card activation that was never activated? Is my fault I guess for allowing them to string me along for seven days, continuing to say we need 24 hours to reprogram your phone please give us 24 more hours mam, my goodness it is not worth saving the $10 a month compared to using PagePlus or Verizon!!!

I was seriously tempting to try again today, but I'm glad that I am not and will never use straight talk. Apparently it only works if you go to Walmart, buy a straight talk phone, and Byetta minute card thing or whatever LOL right then and there because there's no point calling customer service whatsoever!!!!

Review
#409007 Review #409007 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Loss
$85
Seraight talk phone screen went white call customer services.They say send phone back S.Talk will send replacement when we get broken phone.Took a week.Received replacement and a SIM Card call to get phone an ask about SIM Card new one.use in phone but what about the...
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1 comment
Anonymous
#396487

I'd like to join you, but the link doesn't work.

Review
#271369 Review #271369 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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